Customer Support Agent (English Speaking)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Agent (English Speaking) based in Portugal.

You will join a global remote support team dedicated to delivering outstanding assistance to players across a wide range of games.
In this role, you will act as the first point of contact for customer inquiries, ensuring fast, clear, and helpful responses.
You will handle incoming emails and support tickets, resolving issues with a strong focus on quality and player satisfaction.
The environment is fully remote, highly international, and built on trust, autonomy, and collaboration.
You will contribute to improving internal support processes and enhancing overall customer experience.
This is a great opportunity for someone who enjoys gaming and thrives in a structured yet flexible remote setup.
You will work alongside a passionate team supporting long-term game communities and player engagement.