Part - Time Assistant, Computer Lab Tech, OTS - FY 2027

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
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If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

The primary role of the Part-Time Assistant/Tech in the Office of Technology Services (OTS) is to provide direct support to students in the computer lab, ensuring a welcoming and productive environment for learning and technology use. Responsibilities include assisting with basic troubleshooting, guiding students through software and system usage, and maintaining lab organization and readiness.

Candidates who demonstrate exceptional work ethic, strong IT knowledge, and technical skills may also be invited to contribute to broader departmental efforts. These contributions may include supporting front- and back-end systems, participating in technical projects, and assisting with departmental initiatives that enhance digital services across campus.

This paid part-time position reports directly to the manager and/or full-time technicians, as directed. On-site training in all processes and tools will be provided.

The individual must understand and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

CORE RESPONSIBILITIES:

• Assist in the computer lab front desk with computer station and/or printer issues or questions.

• Troubleshoot basic hardware, software, and network connectivity problems on campus.

• Configure equipment, inventory assets and peripherals, and maintain basic records of job activities.

• Maintain organization and cleanliness of labs, office, and workbenches, which may include cleaning, vacuuming, and recycling boxes and packaging materials.

• Set up and image devices for bench stock and/or support engineers, including assisting with transporting, installing, securing, and cable management of devices in classrooms, labs, and/or staff offices.

• Perform bench stock inventory and reporting of all technological and non-technical equipment.

• Assist with asset handling for surplus, salvage, moves, etc., under the supervision of OTS staff as needed.

• Assist support engineers with customer-facing situations, including troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).

• Answer questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.

REQUIRED QUALIFICATIONS:

• Must be dependable, punctual, and self-motivated, and able to work with minimal supervision.

• Must demonstrate strong customer service skills (in-person and/or remote), including a positive and professional attitude.

• Knowledge of computers, office applications, and internet usage (additional training will be provided).

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.), along with strong writing