Senior Scrum Master

Senior Scrum Master, who can build effective teams and drive value from IT 

 
- Improve our development teams daily by cultivating a culture that delivers beneficial solutions for frontline employees and propels our growth initiatives. 

 

In Demant we develop and produce cutting-edge, high-quality hearing aids. In our growing retail division Hearing Care, we provide people with hearing loss the right hearing aids to improve their quality of life. 

 

To deliver on our growth agenda, we are streamlining our entire value chain, replacing both global and local solutions. More than 100 applications will be replaced during the next 6-8 years, and we will be implementing new CRM, ERP and supporting audiology solutions in +20 markets. 

 

Does this sound motivating? 

 

 
Your new job is waiting for you 

  

As part of our newly established program, you will be building the new global Dynamics 365 CE solution as part of one of the scrum teams. 

The focus this year is to build a global template, and hereafter to onboard the markets to the new platform. 

 

• You will manage full-stack cross-functional development teams delivering Customer Engagement (Marketing, Sales, Services and PoS) solutions. 
• You will organize team ceremonies and collaborate with fellow Scrum Masters and program management on chosen program ceremonies. 
• You will support the team throughout the life cycle of developing a global template on Dynamics 365 Customer Engagement and subsequently onboarding of markets; receiving needs, refine, prioritize and deliver features in increments, according to defined quality standards. 
• You are keen on continuously improving team performance and therefore you follow up with retrospectives and Azure DevOps charts and dashboards. You will take part in improving our tools, processes and ways of working in teams and on program level. 
• You will keep track on commitments, coordinate dependencies and milestones towards other teams and stakeholders, and communicate progress and risks to program management. 

Your role will engage with stakeholders from day one. Together with our thorough on-boarding plan we will ensure you land smoothly in the job and get up to speed on our way of running our business.

The job is onsite in Smørum, just outside Copenhagen, with possibility to work from home a couple of times per week. 

 

You must expect to travel around 15-20 days per year. Travel will most often be together with colleagues. For us work is not “just work”. We like to do activities together while traveling. 

 
This transition extends over several years, indicating that your professional journey will continue to progress. We encourage you to develop your career. If you wish, you can enhance your skills, pursue more specialized paths, or perhaps take on a new role. It depends on timing as well, but as you may sense, we would like to keep you as long as possible. 
 

 

Part of Team Customer Engagement 

 
You will be part of the Global Customer Engagement (CE) team belonging to Hearing Care IT. We are a diverse team of Business Analysts, Application Specialists/Functional Consultant, Solutions Architects, Scrum Masters/Project Managers and Usability Expert. 

 
Our team place a high importance on team spirit and collaboration, and we are committed to supporting the growth strategy of our Hearing Care division. 

 
Besides your core team, you will be working collaboratively alongside a wide range of international team members and other colleagues in th