Manager of Research Clinical Operations

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

As the Manager of Research Clinical Operations are you responsible for supporting the Director in setting strategy for the department and oncology research site’s goal attainment and serve two key roles.  First, as the supervisor responsible for hiring, development and success of the oncology research site team within SCRI Research Site Operations Team. Secondly, to ensure the growth and success of Oncology Site Research Programs. You will create and support strategic and tactical plans for Oncology Research Site quality growth with defined metrics.  

• You will provide input into the Leadership team for the creation, development and implementation of departmental standards 

• You will support the Director and leadership team by anticipating, defining and communicating resource needs while conserving and appropriately managing resources 

• You will provide data and support for forecasting, reporting and annual budget development 

• You will support new site vetting process 

• You will inform Executive team and management of key issues, progress and risks related to site programs and internal site support 

• You will develop, implement and evaluate programs that promote the recruitment, retention effective teamwork and education of direct reports 

• You will organize routine individual and team meetings 

• You will provide significant input to functional Site Support Managers to optimize processes for the Oncology Research Sites and achieve highest possible efficiencies while developing strong cross-departmental relationships 

• You will independently provide support, problem resolution and a high level of customer service to site leadership and sponsor organizations 

• You will serve as a high-level escalation point for unresolved sponsor/CRO issues 

• You will develop tools for tracking department and study specific health metrics to be shared with SCRI leadership and external clients 

• You will collaborate with Quality Assurance for regulatory compliance 

• You will partner with Program Managers, Site Physicians and Leadership to develop site menu strategy and management, site scientific education and internal lead review facilitation 

• You will collaborate with Legal and Director for site contract clarity and realignment 

• You will build and maintain strong relationships with pharmaceutical industry Medical Science Lia