Tech II,Pharmacy Front End - Non-Clinical Diverts

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This is an exciting opportunity for Pharmacy Technicians to excel in a complex, team-oriented environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge while working from home. The Non-Clinical Divert technician is responsible for screening orders, specializing in research, review and entry of prescription overrides. Basic knowledge and understanding of a pharmacy workflow, efficient using a computer and keyboard, strong problem solving skills and the ability to think globally is key to your success. You will be essential to ensure patients receive their correct prescriptions in a timely manner and directing questionable prescriptions to the prescriber for clarification. We require our pharmacy technicians to think outside the box and get creative! To help support growth and development, technicians may be asked to perform other pharmacy functions as required.  You will be expected to meet specified production and quality standards as defined by the management team.

This is an exciting chance to excel in a complex, team-oriented environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge. As part of the team, you will have an important, uniquely rewarding role putting your skills and experiences to work in a closed-door practice setting. The position is a work from home with training to be completed virtually. Colleagues must reside in the state of Florida, Illinois, Pennsylvania, or Texas. Hours vary per state operating hours, shifts are Monday to Friday 9:00am to 5:30pm with rotating Saturdays (subject to change). Overtime/extended work weeks will be required when needed.

We offer a comprehensive benefits package which includes medical, dental, vision insurance, 401k, and a wide-ranging list of supplemental benefits and discount programs. As well as vacation and sick time, paid holidays, tuition reimbursement, employee discounted stock purchase program, and more.

Required Qualifications

• Pharmacy Technician license in compliance with applicable state law where applicant resides.

  • Pennsylvania requires an active state Pharmacy Technician Registration

  • Texas requires an active state technician license and National Certified Pharmacy Technician license

  • Florida requires an active state technician license.

  • Illinois require active state technician license AND national certification (must be marked certified on state Illinois license).

• Minimum of 1 year related pharmacy technician experience.

• Excellent written and oral communication and interpersonal skills.

• Candidate must reside in the state of Florida, Illinois, Pennsylvania, or Texas.

• A secure room free from noise and distractions, with a closing door and ergonomic-friendly work area (i.e., desk, chair).

• Must have your own internet provider that can support the virtual working environment.

• ​Data Entry

• Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint)

• Strong attention to detail while multitasking through various programs.

• Adept at reading and interpreting prescription terminology and medications.

• Direct/hardwired internet connection to a modem/router within 10 feet of your computer and a minimum speed of 25 mbs download and 3 mbs upload. WiFi and satellite are not permitted.

• Secure and private home workspace free from distractions

Preferred Qualifications

• Has an active National Pharmacy Technician Certification (CPhT).

• Previous mail order or retail pharmacy experience.

• Rapid keyboarding skills while maintaining 100% accuracy.

• Ability to read, analyze, and interpret standard operating procedures.

• Able to understand and interpret Latin symbols commonly used on prescriptions medications and able to write routing correspondence.

• Recognizing, identifying, and having general knowledge of commonly used generic drugs.

• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This includes the abilit