We anticipate the application window for this opening will close on - 15 Sep 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control while spending less time managing their disease. 

Click here to learn more about products. 

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Responsibilities may include the following and other duties may be assigned.

• Partners with inside sales and field sales representatives to deliver customer order processing
• Submits documents to physician offices or insurance plans
• Electronically reviews physician charts and labs to submit for insurance approval
• Partners with physicians by phone, fax, and email to follow up on pending prescriptions, chart notes, labs, or to appeal rejected submissions for prior authorizations
• Advocates for our patients’ needs by building relationships with physician offices and insurance companies
• Provides clear written and verbal communication with inside sales and field sales teams
• Works with national distributors to coordinate claims processing

Location: San Antonio, TX: 18302 Talavera Ridge, San Antonio, TX 78257

Hours: Monday- Friday; 9am-6pm
Pay: Set rate of $18 per hour plus a sales incentive bonus that could earn you an additional $4,350 per year or more!
Training: Paid training will begin on October 27th. Hours are 8am-5pm.

*To be considered, you must be able to attend training from October 27th-November 21st.

Benefits: Check out our comprehensive benefits including medical coverage, 401K, company paid holidays, vacation time, and tuition program. 

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• High School Diploma or equivalent
• Two years of customer service or sales experience 

Nice to Have

• Customer service experience within a call center or sales environment
• Excellent interpersonal, oral, and written communication skills
• Experience utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook
• Ability to partner with other employees within a region, district, and territory team
• Moves with speed and strong attention to detail by being exact, precise, and accurate

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals