National Director of Business Development

National Manager - Global Business Sales
Location
This position is located in the Irvine, CA office.
Compensation
$47,000 - $162,000 per year (Subject to Compensation Study Upon Candidate Selection)
This position has an incentive program that offers an 8% commission on the Gross Profit from new and expanded business, with an annual cap of $500,000.
Summary
Leading strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL/TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.
Responsibilities
• Acquire and manage new external multinational key accounts requiring cross-border and multi-modal logistics support, focusing on maximizing Gross Profit.
• Drive new 3PL/TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue.
• Serve as the primary point of contact for global clients, ensuring consistent excellence in communication and service delivery.
• Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external deals.
• Design and implement customized logistics programs tailored to global supply chain structures for external businesses.
• Collaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs.
• Drive revenue growth by identifying upselling opportunities across multiple 3PL/TPL services (FFW, Drayage, Warehousing, etc.).
• Deliver data-driven performance reviews to maintain transparency and drive continuous improvement.
• Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction.
• Identify risks and lead mitigation plans to ensure service reliability for high-profile clients.
• Represent Glovis in key client meetings and support executive-level attendees.
• Train and support operational team/staff to develop clear SOPs by each client and service product.
Strategic Planning & Collaboration
• Collaborate with internal teams to enhance service offerings and align with global customer trends.
• Lead cross-functional projects to optimize global-to-local supply chain integration.
• Provide market intelligence to support investment decisions in infrastructure and capacity.
Customer Onboarding & Support
• Lead implementation of new accounts including contract setup, system integration, and training.
• Support issue resolution and act as escalation point for complex customer concerns.
• Develop long-term account plans focusing on mutual growth, innovation, and partnership.
• Other duties as assigned.
Skills
• Excellent written and verbal communication skills in English required.
• General understanding of Supply Chain Management and the logistics industry required.
• Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry-specific requirements required.
• Ability to establish business plans and proceed with new business developments/projects required.
• Must be proficient with PCs required.
• Some verbal skills in Korean preferred.
Education & Experience
• Bachelor's Degree required.
• Master's Degree preferred.
• 8–12 years of direct experience in Supply Chain Management and Freight Forwarding required.
• 1–3 years of supervisory experience required.
• 10–15 years of direct experience in Business Management and Business Development preferred.
• 4–7 years of supervisory experience preferred.
Physical Requirements
• Ability to sit in front of a desk and/or computer for long periods.
• Possibility of operating heavy machinery such as cars and golf carts.
• Possibility of domestic travel – 10%.
• Operating desk machines such as desktops, computers, laptops, fax machines, tablets, and peripherals.
• Exposure to changes in temperature; needs to work indoors and outdoors in USEC weather.
• Possible exposure to dust, fumes, and gasoline.
• Repetitive use of hands for grasping, writing, and typing.
• Stand/walk.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment with low-level noise exposure.
• Communication with employees and field partner