IT Field Communication Specialist II / III | Deer Valley

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

IT Field Communication Specialist II / III | Deer Valley

We’re looking for an IT Field Communication Specialist II/III to play a key role in the installation, maintenance, and redesign of our critical communication infrastructure. You’ll be responsible for ensuring the efficient installation of technical assets, addressing design deficiencies, and making necessary modifications to keep systems running smoothly.

 

Key Responsibilities:

• Oversee the installation and maintenance of enterprise-level communication systems and technical assets.
• Identify and resolve field design deficiencies, leading redesign efforts to improve performance and functionality.
• Collaborate on disaster recovery efforts by redesigning traffic routing to ensure the swift restoration of services.
• Lead coordination and direct 3rd-party support teams during escalation, ensuring timely resolutions to critical issues.

 

If you're an experienced field communications specialist ready to tackle challenges head-on and ensure seamless communication in disaster recovery efforts, we’d love to hear from you!

 

Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays.

Minimum Requirements

IT Field Communication Specialist II / III | Deer Valley

• Equivalent to a high school diploma
• AND five (5) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.
• Ability to travel statewide, work outdoors, and work overtime.

Preferred Special Skills, Knowledge or Qualifications

• Technical degree in telecommunication, data communications or equivalent.
• Ability to interpret schematic diagrams and troubleshoot to component level.
• Knowledge to transition to legacy communication to Next Generation Network and Radion equipment.
• Specific knowledge of TCP/IP, network design, network security, propagation, and point to point radio operation using ethernet over microwave.
• Knowledge of building IP networks using MPLS or other network convergence technologies.
• Familiarity with FCC regulations and standards for licensing microwave paths.
• Understand basic electronics, electrical power systems, the basics of the 7 layers of the OSI model and in-depth knowledge and experience in RF.
• Ability to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR).
• Ability to train and mentor junior level staff and perform as SME of all equipment that resides within their AOR.
• Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays.

Major Accountabilities

1) Install, assemble, design repairs, adjust, test, and maintain telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.
2) Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Po