Accounting Implementations Specialist

About TaxBit

Founded in 2018 by CPAs, tax attorneys, and software developers, TaxBit is establishing an entirely new category of business to enable widespread adoption of cryptocurrency and other digital assets.

Our Software-as-a-Service (SaaS) platform streamlines our customers’ reporting and accounting experience for the digital asset class. We are trusted by thousands of consumers, leading crypto and traditional financial enterprises, government agencies—including the IRS— respected accounting firms, and others to solve compliance challenges at scale amid an ever-evolving regulatory landscape. TaxBit investors include Haun Ventures, IVP, Insight Partners, Paradigm, Tiger Global, PayPal Ventures, Winklevoss Capital, Coinbase Ventures, and other leading crypto investors. Our team is located in New York City, Salt Lake City, San Francisco, Seattle, and Washington, D.C.

If you’re searching for a company that’s dedicated to your growth, recognizes your unique contribution, and provides a fun, flexible, and inclusive work environment, then TaxBit is the place for you. We’re looking for team members who are ready to join a hypergrowth company and excited to work at the forefront of an entirely new industry. 
 

The Role

As an accounting implementations specialist, you’ll be a key contributor to TaxBit’s customer service organization and a critical team member driving customer and business success.

Your role will include: 

• Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery
• Driving impact for our go-to-market teams by being a strong SME resource to support our go-to-market initiatives 
• Be a US GAAP domain expert with respect to digital asset accounting and reporting
• Becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback
• Working closely with Customer Operations to support execution of our enterprise solutions
• Delivering amazing experiences to TaxBit partners, prospects, and customers; we hold ourselves to a high standard of excellence
• Being an expert in TaxBit’s market solutions in order to adequately communicate market impact and product value to external parties 
• Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs 
• Working with a team of experts to support a wide variety of needs as our business continues to scale and grow rapidly 

The ideal candidate for this role is someone who is an expert in accounting, has a working knowledge of digital asset accounting, ability to track and follow the regulatory landscape, understands the period close process, has experience working with ERP and subledger solutions, is an exceptional communicator and presenter (for internal and external purposes), has extensive experience serving in a client facing capacity, a self-starter who can navigate complexity and ambiguity, ability to work across functions and support competing priorities, a team-first mentality who is a culture-add, ability to manage projects from beginning to end, eagerness to dive into product testing support product development, a quick learner who’s eager to dive in and provide solutions. Most importantly, you possess a do-whatever-it-takes mentality to ensure our prospects and clients have the best possible experience.

Key Responsibilities

• Partner with Customer Operations to drive delivery on engagements with enterprise customers
• Partner with product to ensure the quality and integrity of TaxBit products 
• Partner with go-to-market teams to drive sales support and success
• Leverage subject matter expertise in complex digital asset accounting topics to better support TaxBit prospects and customers
• Be “hands-on” in serving internal stakeholder and client needs (including system discovery, product testing, sales, implementations, and customer success) 
• Develop and socialize expertise of prospect/client data and how it can be consumed and integrated into TaxBit’s systems for comprehensive solution delivery
• Understand TaxBit’s data model and the downstream accounting implications to ensure solution engineering is robust and accurate 
• Work with TaxBit engineering and product teams to communicate about market trends and needs to ensure product market fit
• Evaluate the current needs within partner processes and work cross-functionally to determine how best to meet customer needs
• Develop a deep understanding of our customers and their business, processes, and products through proactive communication and in depth di