Operations Manager Own Day to Day Ops Delivering Life Changing Care

Responsive recruiter Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Alliance Senior Care is Transforming and We Want YOU to Lead the Charge!

This position is for an Operations Manager with a Passion for Innovation and Efficiency. 

Outcome: Build and lead a high-performance Operations Manager that delivers operational excellence, consistent caregiver scheduling, and client satisfaction.


IMPORTANT:  Only read more if you thrive in high-performance environments, love organizing people and processes, work best when you have supportive accountability, and want to make a meaningful impact every single day?


Who I Am:

Hi, I’m Dina Hurnevich, the owner of Alliance Senior Care.

I built this company on the core belief that every individual should be able to live out their lives as they choose.  We make it happen, allowing seniors to remain at home and independent.  


I believe leadership is about clarity, systems, and accountability—not micromanaging. I’m looking for a right-hand leader to help us scale with excellence and integrity. If you’re the kind of person who takes ownership, shows up with solutions, and gets things done—you’ll thrive here.


I am not looking for perfection. I am looking for a partner that is committed to the growth and development of themselves and the team they lead.


If that’s you—apply now and let’s meet.



Who You Are:

This is about growing impact, not just sales.  You will work directly with clients, team members, state and local officials, and our partners in care.  This is an operational leadership role for someone who knows how to get results, align people, and manage day-to-day execution.  You’re not afraid of responsibility—and you don’t wait to be told what to do. You:

• Think in systems and see how all the moving parts connect
• Keep your word and expect others to do the same
• Thrive in structure and don’t cut corners
• Know how to handle tough conversations with clarity and respect
• Value order, ownership, and outcomes
• Want to grow into a role where your leadership and precision make a measurable difference
  
  

Position Overview:

We’re looking for an Operations Manager who’s not just a leader—but a builder. Someone who takes ownership, grows our reach, drives performance, and ensures that our clients receive world-class, compassionate care—on time, every time.

As the Operations Manager, you’ll run the day-to-day operations of our home care location, ensuring every client is served, every shift is covered, and every team member knows what success looks like.

If you’re the type of person who sees systems, solves problems, and gets things done—you’ll thrive here.

Key Responsibilities:

• Supervise and Develop Staff
• Financial & Performance Management
• Brand Growth and Relationship Development
• Build and maintain strong relationships with clients and families
• Support caregiver recruitment, onboarding, and training
• Track performance metrics like hours served, schedule fill rate, and caregiver reliability
• Report weekly performance of the business and team and collaborate on growth goals
• Create and Improve Operational Efficiency
• Ensure the core experiences of the business create high satisfaction rates with clients, team, and partners.
• Oversee and ensure any regulatory compliance and surveys that will guarantee consistent and credible delivery of service.
  
  

Clarity and Certainty of What BEING Successful Looks Like:

• The branch runs smoothly, with consistent service delivery, accurate documentation, and timely response to issues.
• Administrative and support staff are well-trained, productive, and motivated, resulting in high employee engagement and retention.
• The branch experiences consistent growth and a strong market presence, driven by effective relationship marketing, field-based efforts, and the development of partnerships with local referral sources and healthcare professionals.
• Clients and families experience exceptional service, leading to increased satisfaction and retention.
• The branch maintains compliance with all local, state, and federal regulations and agency policies.
• The branch supports fin