Manager Software Engineering

Job Details

Manager Software Engineering

Job Description

The Manager Software Engineering, is a hands-on leader who actively participates in the architecture, design, and development of scalable, efficient, and secure technology solutions. In addition to managing people, projects, and processes, the Manager works closely with engineering teams, contributing technical expertise, reviewing code, and guiding best practices throughout the software development lifecycle. This role ensures that development efforts align with business objectives and drive innovation, while also serving as a bridge between business stakeholders and technical teams. By translating requirements into actionable plans and fostering a collaborative, high-performance engineering culture, the Manager empowers teams to deliver impactful solutions and continuously improve technical outcomes.

Key Responsibilities

Strategic Planning & Leadership

• Align software engineering initiatives with business goals and strategic objectives.

• Drive application rationalization, consolidation, integration, and optimization across platforms such as ServiceNow, Salesforce, enterprise web (Adobe/Drupal), Enterprise Intranet (Unily), MuleSoft APIs, Kyruss & Credential Stream, Azure Cloud, and other custom and third-party applications.

• Evaluate and integrate cutting-edge technologies, drive innovation and continuous improvement, and ensure smooth transitions during modernization efforts.

• Minimize downtime and maximize benefits of modernization.

Architecture and Design

• Work with architects and technical leads and oversee and contribute to the enhancement and creation of scalable, efficient, and secure platforms and solutions, including ServiceNow consolidation, Salesforce adoption, AEM and Drupal consolidation, MuleSoft integration, and Azure Cloud utilization.

• Ensure cohesive integration and optimal performance across all platforms.

Software Development Oversight

• Work with architects and technical leads, and guide teams and contribute to architecture, design, coding, testing, and deployment of software and infrastructure solutions.

• Address and resolve system issues for optimal functionality.

Security and Risk Management

• Collaborate with security teams, architects, technical leads, in risk assessment and mitigation.

• Guide software engineering teams in creating secure solutions and following best practices.

• Enhance system performance and security, reduce vulnerabilities, and improve overall system reliability.

DevOps & CI/CD

• Demonstrate expertise in DevOps practices and continuous integration/deployment.

• Streamline processes to ensure efficient and error-free deployments, improving development cycles and operational efficiency.

Team Management & Mentorship

• Lead, mentor, and develop software engineering teams, fostering growth and technical excellence.

• Provide technical guidance and mentorship to enhance skills and knowledge.

• Guide teams in adopting best practices for software development, DevOps, CI/CD, and agile methodologies.

Collaboration & Stakeholder Engagement

• Act as a bridge between Product Management, Marketing, and other stakeholders, and technical teams.

• Translate business requirements into technical solutions.

• Ensure seamless integration and collaboration across merged entities.

Continuous Learning

• Stay up to date with the latest technologies and industry trends.

• Promote a culture of innovation, learning, and continuous improvement within engineering teams.

Documentation

• Create and guide teams in maintaining proper documentation adhering to agile practices.

• Ensure organized code repositories.

Operational Excellence & On-Call Support

• Oversee incident management and on-call support for production systems, applications, infrastructure, and platforms.

• Implement emergency fixes and provide root cause analysis for incidents.

Vendor Engagement & New Initiatives

• Engage with multiple vendors on new initiatives, including Salesforce, Adobe AEM, EPIC, and ServiceNow.

• Ensure new initiatives are aligned with organizational goals and technical requirements.

Skills & Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 10+ years of