Manager, Digital Product Creation, Merchandising/Visual Merchandising

About the Role

The DPC Lead – Merchandising & Visual is responsible for assisting the DPC team with all aspects of the DPC creation strategy, process, and DPC Training support. The DPC Lead – Merchandising & Visual should possess a technological vision with genuine interest in digital innovation - staying up to date with new releases and advances in 3D technology. They should have proficient experience with Merchandising systems & Microsoft Suite. A general awareness of 3D Design tools is preferred. The DPC Lead – Merchandising & Visual should also have a comprehensive knowledge and understanding of merchandise assortments, retail math, data analytics. Prior experience in Apparel Merchandising is strongly preferred.

What You'll Do

• Support the development of DPC training materials & training sessions for Merchandising teams, identify areas of training improvement for further upskilling 

• Help develop a strong DPC onboarding experience that allows for high user system adoption & skill levels across Merchandising + Visual Merchandising teams

• Streamline and recommend efficiencies in our digital workflows as they arise

• Support in Change Management approach & strategy + overall communication of DPC program 

• Help identify new ways or working to improve our P2M calendar

• Help lead Proof of Concepts (POCs) to help develop new ways of working, processes, and system enhancements 

• Collaborate with brand & cross brand peers to define and articulate the DPC strategy in alignment with overall business objectives 

• Actively participate in cross brand, internal team, & 3rd party solution meetings 

• Test system beta upgrades for DPC tools to ensure up to date functionality 

• Identify & track DPC asset KPI’s, progress, and deliverables  

Who You Are

• Experience in Merchandising at medium to large company preferred

• Excellent skills in the creation & delivery of process training

• Strong strategic and analytical ability

• Work cross functionally with many different teams

• Ability to influence within an organization 

• Strong presentation skills

• Extremely organized with experience in project management & documentation  

• High eagerness to learn new technology & creating new ways of working via technology 

• Demonstrate agility in switching from project to project with high ambiguity, and able to reprioritize deliverables as needed 

• Be a problem-solver and solution-driven

• Excellent verbal and written ability; Adept at presenting information and storytelling

• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions