Resident Engineer Staff, Clearance Required Secret, Onsite, Arlington, VA

Resident Engineer Staff, Clearance Required Secret, Onsite, Arlington, VA

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

This is a highly technical role, providing post-sales, on-site support of Juniper Networks products. The Arlington, VA based Advanced Services Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer's network.

Clearance Required: DOD Security clearance

Location: Arlington, VA

Daily Onsite work required

This is not a remote job

This is a 40 hour per week position, on-site at the customer location in Arlington, VA, and may require occasional travel, after hours, and on-call support for critical issues which will be compensated with comp time.

Responsibilities:

• Serve as SME on Juniper products and technologies.
  • Understand the customer’s organizational structure, become familiar with customer's network implementation and support procedures and help drive the highest level of network availability.
  • Carry out testing of new designs, features, and functionality in a laboratory environment and help develop implementation plans to ensure proper operation in live production networks.
  • Validate patches and fixes to operating system software and ensure they are implemented and functioning correctly in pre-production, test, and live networks.
  • Troubleshoot equipment and network problems and initiate and track JTAC cases through to problem resolution.
  • Produce written summary reports of design projects, equipment, and network problems on a regular basis to the customer.
  • Hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.
  • Train the customer’s design, implementation, and support personnel to configure and operate their Juniper Networks products.
  • Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
  • Develop secondary skills in other products in the customer network.

Knowledge and Skills Required:

• Minimum 5 years experience providing implementation and technical support of networking products in large Enterprise, Data Center, or Internet Service Provider environments.
  • Strong Interpersonal skills
  • Detailed technical experience in the installation and operation of routers, switches, and firewalls. This includes hands-on experience operating management tools and network analyzers.
  • Detailed understanding of the protocols surrounding IP networks (TCP/IP, IPv4 and IPv6, STP, 802.1Q, 802.1X, IGMP, GRE, IPSec, SNMP, DNS, POS, PPP, VRRP, L2TP, etc.).
  • Experience in network routing protocol troubleshooting (BGP, OSPF, IS-IS, and MPLS).
  • Experience in enterprise or cloud scale data center design engineering.
  • The ability to function in a team environment and recognize and take on tasks with self-direction.
  • The ability to communicate well within the Juniper team and articulate customer problems before they become major issues.
  • Hands-on configuration and operational knowledge of Juniper products.

Focal Technologies:

• The ideal candidate for this role will be able to demonstrate the following competencies

• • 8+ years experience in a large service provider or enterprise-level network.
  • Primary platforms focus: Juniper MX, EX, and SRX 
  • Secondary platform focus: Juniper Session Smart Routers
  • Unix/Linux experience
  • Automation and scripting experience a plus
  • JNCIP, JNCIE, CCNP, and CCIE certifications a strong plus

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Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Mic