Senior Product Owner - Clinical Imaging

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary: 

The Senior Product Owner role will drive growth and innovation in Experity’s product portfolio. Serving today’s end users, while meeting the expanding needs of our growing client base, this person will work closely with Product Managers, development/engineering, and other teams. This role serves as the subject matter expert between product and engineering to ensure the features brought to life in Experity products align to the company vision, market needs, and deliver technologies that improve the healthcare industry.

The Senior Product Owner will collaborate and align with their manager peers to ensure that the persona(s) and journey effectively represent the interactions and hand-offs between each step. As we grow, it may also include adding new businesses that are acquired and/or launched within the journey segment. 

Responsibilities:

• Contribute to the overall product vision, strategy, and roadmap.
• Monitor product performance and identify opportunities for product enhancements.
• Conduct customer-centric, data-driven product discovery, including regularly observing customer interactions (sales, install, service, support) and conducting customer interviews.
• Manage risk in new product efforts through value, usability, feasibility, and business testing, measuring and reporting results.
• Contribute to the creation of and update/maintain user personas.
• Contribute to the creation of and update/maintain the journey map as the product(s) evolve.
• Work closely with product manager, users, and internal stakeholders to ensure features are the best possible market fit.
• Create and author items in the engineering tracking system in required formats (such as Gherkin) in the smallest consumable amount of work and contain clear acceptance criteria.
• Create and manage the engineering backlog and sprint plans for your scrum team in concert with the overall product strategy.
• Maintain and ensure target process features are up to date with rollout plans, including feature gates, beta customers, and rollout type.
• Ensure each release has a feature for rollout at beta and production, and stories written to enable clients accordingly.
• Work closely with cross-functional teams of