Facilities Technician Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

FACILITIES TECHNICIAN LEAD – LIFE SCIENCES ACCOUNT 

Position Overview  

The Facilities Technician Lead will serve as the technical operations leader for JLL's LifeSciences client account, managing critical facility systems and leading a team of technicians to ensure optimal performance of specialized laboratory and manufacturing environments. This role combines hands-on technical expertise with leadership responsibilities to deliver exceptional facility management services in regulated life sciences environments. 

Key Accountabilities 

Technical Operations Leadership  

• Lead and coordinate preventive and corrective maintenance programs for life sciences facilities, excluding HVAC systems  

• Oversee processing of work order tickets through first-level support systems and coordinate repair implementations via external contractors  

• Ensure compliance with FDA, GMP, and other regulatory standards specific to life sciences environments 

• Support space management activities using CAFM tools and provide operational assistance for pest control programs 

• Manage facility renovations, refurbishments, and small infrastructure projects while maintaining operational continuity 

Team Leadership & Development  

• Supervise and develop technical team members, providing coaching and performance management  

• Drive change management initiatives and process improvements within the technical operations team  

• Foster a culture of continuous improvement and proactive problem-solving  

• Identify and implement new service offerings and business opportunities for the account 

Quality & Compliance Management  

• Maintain adherence to JLL safety protocols, quality standards, and environmental guidelines  

• Ensure all maintenance activities comply with life sciences industry regulations and client SOPs 

• Document and report on maintenance activities, compliance metrics, and system performance  

• Participate in audits and regulatory inspections as required 

Required Qualifications 

Education & Experience  

• Technical education/certification in facilities management, engineering, or related field  

• Minimum 5+ years of industrial facility management experience, preferably in life sciences, pharmaceutical, or biotechnology environments  

• Demonstrated experience in both hands-on maintenance work and supervisory rol