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Global Quality Manager - JDAS

Jabil
Petersburg, United Statesfull_timeVerifiedPosted 9 Jul 2025

About the role

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

How will you make an impact?

Support the globalization of Jabil Defense and Aerospace business through leading and coordinating the standardization of systems, procedures and policies across all of the Jabil workcells. Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements. Review and promote improvement in customer metrics to ensure customer satisfaction. Act as a liaison between Jabil sites for program transfers including providing input into transfer plans and timelines, supporting data and knowledge transfer activities and participating in launch activities as needed. Provide support and technical assistance to new facility and/or workcell startups. Provide mentoring and technical assistance to direct reports and Jabil site Quality Managers and staff.

What will you do? 

Customer Engagement

  • Provide exceptional support to customers, team members, and shareholders Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements

  • Understand the customer business (new programs, product transitions, technology trends)

  • Review and promote improvement in customer metrics to ensure customer satisfaction.

  • Understand and champion the Quarterly Business Review with respect to the Quality portion of the scorecard.

Communication:

  • Provide communication forum for the exchange of ideas and information with the department.

  • Organize verbal and written ideas clearly and use an appropriate business style.

  • Ask questions; encourage input from team members.

  • Communicate the group’s goals and needs clearly, and on a regular basis, to direct reports. Make their roles and responsibilities clear.

  • Assess communication style of individual team members and adapt own communication style accordingly.

Business Strategy and Direction

  • Support the globalization of business through leading and coordinating the standardization of systems, procedures and policies, and customer requirements across all of the Jabil workcells.

  • Know and understand the strategic directions of the Sector, the Division, and the overall Jabil enterprise.

  • Provide regular updates to the Cloud Sector leadership staff on the execution of the strategy.

  • Support the Business Unit in all Quality related aspects associated by potential and new business

  • Have a thorough understanding of the Sector's manufacturing capabilities, processes, tools and systems

  • Work with BU, Ops, Customer and peers to develop product quality objectives consistent with customer expectations and team plans.

  • Assume the Quality conscience of the team in all aspects of the business.

  • Develop an understanding of the work cell business strategy as it pertains to Quality

  • Provide regular updates to Global Quality team, BUDs, BUMs, WCMs, and Operations Managers on the execution of the strategy

  • Work closely with the Business Unit Director/Manager to develop an understanding of the customer business strategy as it pertains to Quality.

Functional Management Responsibilities

  • Deployment and training to manufacturing sites for quality tools and techniques

  • Global Process capability program

  • Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.

  • Identify creative ways to reduce waste by streamlining processes and systems (i.e. analysis of the requirements, modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or re-engineering of processes and systems).

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Company

Jabil

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