Senior Manager, Yardi (51741)

Job DetailsJob Location: 87 MELROSE STREET - BROOKLYN, NY 11206Position Type: Full TimeSalary Range: $110,000.00 - $140,000.00 SalaryESSENTIAL DUTIES AND RESPONSIBILITIES

RiseBoro’s IT Department is seeking an experienced Yardi specialist to lead and advise on all Yardi Voyager Affordable Housing initiatives. This role combines deep functional expertise with consultative leadership, ensuring optimal system design, configuration, and performance across the organization’s affordable housing portfolio. The Yardi Consultant Manager will drive system strategy, optimization, and compliance, ensuring that all Yardi-supported operations function efficiently and in alignment with federal, state, and local regulations. RiseBoro’s IT Department is seeking an experienced Yardi specialist to lead and advise on all Yardi Voyager Affordable Housing initiatives. This role is ideal for an experienced Yardi professional who enjoys solving complex system issues, improving workflows, and bringing structure to a fast-paced environment. You will partner closely with our current Yardi Administrator to address ongoing system challenges, improve efficiency, and implement best practices across property management, compliance, and finance operations. The ideal candidate is comfortable rolling up their sleeves, troubleshooting daily issues, and taking initiative to stabilize and optimize the system.

KEY RESPONSIBILITIES:

System Strategy, Design & Optimization

Serve as a subject matter expert on Yardi Voyager Affordable Housing modules, including best practices for HUD 50059, LIHTC, AMI, HOME, NY DHCR, Section 8, and other affordable programs.
Lead the configuration and optimization of set-asides, income limits, rent schedules, utility allowances, compliance reporting, and subsidy management within Yardi.
Collaborate with RiseBoro business leaders to enhance operations in Yardi Core and other licensed products.
Design and implement custom Yardi functionalities, menu sets, and reports to enhance usability and ensure compliance.
Oversee the development and management of Rent Cafe, including tenant portals.
 Partner with Housing Development and Finance teams to onboard new affordable housing properties—including acquisitions and dispositions—into Yardi, establishing compliant workflows in alignment with federal and New York State regulations. Ensure data accuracy and integrity across all affordable housing operations.
Support and manage third-party applications that integrate with Yardi, ensuring seamless functionality and system reliability.


Advanced Troubleshooting & Issue Resolution

Diagnose and resolve complex system issues, including compliance calculation errors and reporting discrepancies.
Act as the primary contact for Yardi Support and external consultants, managing escalations for technical and compliance challenges.
Provide root cause analysis and long-term solutions for recurring system issues.


System Integrations & Automation

Collaborate on integrating Yardi with third-party applications, such as accounting systems and compliance tracking tools.
Enhance APIs, data imports/exports, and automated workflows to ensure seamless interoperability between Yardi and other applications.
Design custom automated solutions for complex compliance reporting and operational needs.
Work with teams to automate leasing processes, including specialized affordable and preferential rent leases.
Assist in system testing and validation for Yardi upgrades, ensuring new releases meet business and compliance requirements.
Support strategic IT and data initiatives, contributing to long-term digital transformation efforts.


Training, Documentation & Advisory Support

Provide training and guidance to property management, compliance, and finance teams on Yardi functionalities and best practices.
Develop and maintain standard operating procedures, system documentation, and troubleshooting guides.
Advise senior leadership on system upgrades, software investments, and process improvements.

COMPETENCIES

In depth experience with Yardi Voyager Affordable Housing Module, including knowledge of HUD 50059, LIHTC, AMI, HOME, and Section 8 workflows.
Thorough understanding of NYS and NYC Affordable Housing, including NY DHCR, NYS PHL 610, and City FHEPS.
Strong knowledge of Yardi core financial functions, emphasizing workflows, accounts payable, general and tenant ledger administration, and collections.
Advanced system administration and configuration expertise, including menu set creation, security settings, custom workflows, and process automation.
Proficient in problem-solving complex technical and compliance-related Yardi issues.
Experience with SQL queries, report development, and data analysis, with the ability to validate and interpret system data a plus
Ability to design, test, and implement integrations between Yardi and external applications.
Deep understandi