Accounts Receivable Team Lead

What You will Do 

• Oversee the multi-national, Accounts Receivable function through direct engagement with customers and internal resources
• Continuously advance all aspects of the AR function to improve cash flow and reduce aged receivables
• Collaborate with sales and other cross-functional teams in resolving customer questions, aging issues, and past due accounts
• Identify, document, and resolve complex customer issues that may hinder timely collection
• Updates management of AR aging, collections, and at-risk customers
• Lead accurate cash application efforts for multi-currency entities
• Document relevant customer collection notes within the GL subledger
• Review customer accounts to ensure payments are properly applied and outstanding balances are researched and resolved
• Report and analyze Accounts Receivable metrics to enable strategic decision-making
• Maintain process documentation and desktop manuals, complete updates as needed
• Supervise efforts to monitor and track the AR inbox
• Adhere to and enforces company policies and procedures
• Complete ad-hoc responsibilities as required
• Assist with audits

Requirements: 

• Accounts Receivable Supervisory (people leader) experience
• Thorough knowledge of applicable accounts receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
• Demonstrate professionalism when dealing with conflict, changing priorities and pressure situations
• Strong MS Excel knowledge
• Ability to build relationships with customers and internal departments
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment
• Maintains a positive and respectful attitude
• NetSuite ERP, Zuora, salesforce.com experience a plus
• Prior B2B collections at mid-size or large SaaS/Technology company preferred
• Regular and reliable attendance required

What We Offer

• Open Time Off
• Remote work options
• Comprehensive healthcare and wellness programs
• 100% company-paid volunteer time
• 401k with a company match
• Pet Insurance
• Tuition/Continuing Education reimbursement program

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.