About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Job functions :

• Prepares the examination room.  Escorts patient into the room. Cleans examination room when exam is complete.

• Maintains efficient patient flow.

• Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.

• Communicates & provides care consistent with age, cultural, spiritual and developmental needs of the patient.

• Employs appropriate and timely use of Tasking in Electronic Health Record (EHR).

• Consistently stocks examination rooms with all necessary supplies.

• Verbalizes and demonstrates understanding of medical emergency procedures and equipment.

• Answers the telephone in an appropriate manner.  Directs calls and/or takes accurate messages.

• Maintains medications.

• Assists in ordering and maintaining of all supplies as assigned.

• Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.

• Understands and performs within scope of practice.

• Demonstrates flexibility with various work schedules.

General Job functions:

• Other duties as required.

Physical Job Requirements: 

• Pushing and pulling, taking frequency and weight into consideration.

• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.

• Physical agility, which includes ability to maneuver body while in place.

• Dexterity of hands and fingers.

• Balance is maintained during climbing, bending and/or reaching

• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Chemicals, Chemotherapy and Fumes

• Loud noises

• Vibration

• Extreme temperatures

• Confined spaces

• Allergens:  dust, mold and/or pollen

• Magnetic fields

• Radiation

• Sharps

• Latex

Blood-borne Pathogens:

• Exposure to infectious hazards, blood, body fluids, non intact skin, or tissue specimens.

• Contact with patients or patient specimens are possible.

• Unplanned or unexpected exposure.

Education, Certification, Computer and Training Requirements:

• High School Graduate/GED required. 

• 0-1 years experience required. 2-4 years preferred.

• Basic Life Support (BLS) or within 90 days of hire.

• Ability to communicate in English, both orally and in writing required.

• Ability to organize and perform multiple tasks in a timely manner required.

• Strong priority setting skills required.

• Basic proficiency in computer use required.

• Experience with Standard Office Equipment (Ph