Communication Operator Lead
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday - Friday 1pm - 9:30pm, with flexibility to start earlier or end later. Weekend on call rotation
Pay Range:
$19.80 - $29.70Coordinates the day-to-day workflow and provides work direction to Communications Operators. Coordinates department scheduling and training, assuring performance standards and department policies and procedures are followed.
Acts as a resource to employees, which includes training/orienting, providing day-to-day work direction, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues.
Assists with human resources responsibilities, which may include interviewing and selection of new employees, orientation, staff development, providing performance feedback, resolution of employee concerns, and employee morale.
Monitors general department operations, establishes work schedules, issues daily work assignments and responds to request for service.
Responds to and operates multi-function workstations, paging systems (overhead and p
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