Training & Development Facilitator

Overview

The Training Facilitator at Cavender’s will deliver engaging in-person and virtual training sessions that support the growth and development of our team members. This role is responsible for preparing, facilitating, and following up on training programs, while also updating and creating training content to ensure relevance and alignment with business needs. Reporting to the Director of Training & Development, the Training Facilitator plays a key role in building skills, enhancing knowledge, and supporting the Cavender’s culture across all locations.

Duties and Responsibilities      

• Support the Cavender’s Culture and drive our Mission, Vision, and Values.
• Facilitate engaging and interactive training sessions, both in-person and virtually via Microsoft Teams.
• Travel up to 50% of the time to deliver training across Cavender’s store and home office locations.
• Prepare and coordinate training logistics, including booking travel, scheduling, and ensuring materials are ready.
• Update, revise, and create training content to ensure it remains accurate, effective, and aligned with company goals.
• Provide follow-up after sessions, including distributing materials, collecting evaluations, and reinforcing learning.
• Partner with subject matter experts and managers to tailor training content for specific audiences.
• Track attendance, participation, and feedback to improve future training delivery.
• Maintain training schedules, records, and documentation in coordination with the Training & Development team.
• Adapt facilitation style to participant needs and keep sessions engaging and interactive.
• Partner with training leadership to ensure programs align with business priorities and evolving needs.
• Perform other duties as assigned to support training and development initiatives.

Qualifications and Requirements

• 2+ years of experience in training facilitation or classroom instruction (retail or leadership development environment preferred).
• Strong presentation and public speaking skills with the ability to engage diverse groups.
• Comfortable thinking on your feet and adjusting delivery in dynamic situations.
• Ability and willingness to travel approximately 50% of the time.
• Experience delivering DiSC or similar behavioral assessments preferred.
• Proficiency with Microsoft Office Suite and Microsoft Teams; experience with Learning Management Systems (LMS) a plus.
• Excellent organizational skills with attention to detail in planning, scheduling, and logistics.
• Bachelor’s degree in Human Resources, Education, Business, or related field preferred.

Preferred Skills

• Experience facilitating leadership development programs.
• Knowledge of adult learning principles and facilitation best practices.

• High energy, engaging personality, and ability to connect with high-potential learners.

 

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.