California Workers’ Compensation Consultant

Company:

Description:

California Workers’ Compensation Consultant

Location: California Marsh Office (San Francisco, Los Angeles, Irvine)– Hybrid (3 days/week in office)

Position Summary: We are hiring a California Workers’ Compensation Consultant to join Marsh’s Claims Consulting Practice. This hybrid role (three days per week in-office) role blends deep technical mastery of California workers’ compensation law and claims practices with a consultative, outcomes-focused mindset.  This position focuses on evaluating CA workers’ compensation claims, identifying and driving practical solutions, and improving claim and program performance. As a seasoned individual contributor, you’ll work independently to assess high-exposure, complex and litigated California Workers’ Compensation claims, collaborate with internal and external stakeholders, and help deliver measurable improvements and claim outcomes for clients.

What will you do?

• Evaluate individual CA workers’ compensation claims, including complex and litigated matters, to identify root causes and improvement opportunities.

• Lead strategy discussions and action planning with claim adjusters, TPAs, carriers, and client stakeholders to move claims to timely resolution.

• Develop client-ready deliverables (reports, executive summaries, presentations, and recommendations) that clearly articulate findings, expected impact, and next steps.

• Create and manage workplans for engagements or workstreams, track milestones, and ensure deliverable quality and compliance with practice standards.

• Support implementation activities as needed (process redesign, KPI definition, settlement strategy, pilot testing, and change management).

• Conduct audits and compare actual claim performance against industry best practices and client expectations.

• Collaborate with practice leadership and cross-functional Marsh teams to escalate risks, align priorities, and surface opportunities to expand services.

• Maintain continuous knowledge of CA jurisdictional laws, claims lifecycle best practices, and market trends to inform recommendations.

• Contribute to knowledge management by documenting methodologies, templates, and lessons learned.

What can you expect?

• High-impact, varied work addressing complex client claim programs in a fast-paced consulting environment.

• Regular interaction with claim adjusters, mid-level client leaders, and opportunity for exposure to senior client stakeholders.

• Collaborative environment with a diverse internal team of consultants, practice leaders, and Marsh distribution partners.

• Professional development through challenging engagements, mentoring opportunities, and knowledge sharing.

• A hybrid working model that balances in-office collaboration with remote-focused analysis and client work.

What’s in it for you?

• Work for a recognized global brand serving leading commercial clients.

• Opportunity to shape claims outcomes and influence client programs nationwide.

• Career growth opportunities within Marsh’s Claims Consulting Practice and broader firm.

• Inclusive culture with Employee Resource Groups, mentoring, and internal mobility.

• Competitive compensation and a comprehensive benefits package beginning Day 1 (medical, dental, vision, disability, life insurance), plus retirement contributions and match after one year.

• Flexible work arrangements and learning & development support, including tuition reimbursement and employee stock purchase participation.

We will count on you to:

• Collaborate effectively with TPAs, carriers, claim administrators, and clients to achieve efficient, compliant claim resolutions.

• Use strong problem-solving skills to identify pivotal issues and recommend pragmatic strategies that move claims to resolution.

• Lead case-level strategy conversations with adjusters, TPAs, carriers, defense counsel, and clients.

• Own the quality of assigned deliverables and ensure work meets the practice’s standards for accuracy, clarity, and impact.

• Apply advanced knowledge of claims, insurance, and risk management trends to generate actionable insights for clients.

• Challenge existing practices and propose innovative, evidence-based solutions that improve quality, compliance, and performance.

• Communicate findings clearly and persuasively to both operational and management-level audiences.

• Support teammates by sharing expertise, contributing to process improvements, and