Medical Interpreter (Certified) Spanish - North Fulton

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Work Shift

Day (United States of America)

Job Summary:

The Medical Interpreter II performs consecutive, simultaneous, and sight interpretation services for patients and families with LEP. In addition to standard interpretation responsibilities, this role supports team development through mentoring of new staff and participation in quality improvement initiatives. Actively supports interpreter scheduling and coordination during peak or emergent times. Promotes language access awareness among clinical teams and encourages best practices across all modalities. Interpretation services are provided in compliance with hospital policies, healthcare interpreter codes of conduct, and HIPAA standards. The interpreter will perform other related duties incidental to the work described.

Core Responsibilities and Essential Functions:

The Medical Interpreter II performs consecutive, simultaneous, and sight interpretation services for patients and families with LEP. In addition to standard interpretation responsibilities, this role supports team development through mentoring of new staff and participation in quality improvement initiatives. Actively supports interpreter scheduling and coordination during peak or emergent times. Promotes language access awareness among clinical teams and encourages best practices across all modalities. Interpretation services are provided in compliance with hospital policies, healthcare interpreter codes of conduct, and HIPAA standards. The interpreter will perform other related duties incidental to the work described. Provide timely and accurate interpretation services to patients, family members, and caregivers, ensuring clear communication during outpatient services, hospitalizations, consents, diagnoses, prognoses, treatment plans, follow-up appointments, and patient education. Maintain strict confidentiality in all matters related to patient care and visitor interactions involving individuals with limited English proficiency (LEP). Demonstrate a high level of spoken language proficiency in both source and target languages (e.g., English and Spanish), using specialized vocabulary accurately and objectively in accordance with the National Code of Ethics and Standards of Practice for Medical Interpreters (NCIHC). Collaborate and communicate effectively with team members and leadership to support a culture of innovation and continuous improvement. Participate in departmental initiatives, including quality improvement projects and workflow enhancements. Support onboarding and informal peer mentoring of new interpreters; assist in coaching and knowledge-sharing with less experienced team members. Work collaboratively with providers and care teams to contribute to effective communication strategies and improved outcomes for patients with LEP. Interpret information at a level appropriate to the patient/familys understanding, with attention to non-verbal communication, health literacy, and cultural context. Demonstrate cultural competency and advocacy by identifying and addressing dialectal differences, cultural beliefs, practices, and norms affecting healthcare decisionswithin the boundaries of the medical interpreters role. Exhibit proficiency in MS Office and related programs for basic documentation and communication tasks. Promote customer satisfaction related to WellStar mission, vision, and values. Conduct patient rounding along with providers (inpatients and ED). Notify supervisor of any issues that may be problematic for LEP patients and families. Follow-up with patient or patients family members to address identified issues/concerns. Educate Wellstar team members regarding cultural and language issues that may be barriers to care. Utilize and develop internal resources to enhance knowledge and skills to support excellent customer service standards and performance improvement processes. Participate in continuing education programs and competency training to enhance professional role. Maintain language skills and competencies by participating in annual educational trainings, cultural and linguistic competency trainings and other professional development opportunities. Monitor emerging national policies, research and model practices regarding language access services. Ensure familiarity with the following documents: National Council on Interpreting in Health Care (NCIHC) Standards of Practice and Code of Ethics and national Cultural and Linguis