Director - Pharmacy Compliance & Diversion Control
AmerisourceBergenAbout the role
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Under general direction of the Senior Director, Diversion Control and Federal Investigations, and working closely with the Director of the Diversion Control, responsible for supporting all pharmacy inspections, pharmacy data analysis, and liaison with state and federal pharmacy regulatory authorities on matters related to Cencora's Diversion Control Program (DCP). Also, under the general direction of the Senior Director of Corporate Security and Regulatory Affairs (Specialty), responsible for assisting in compliance and regulatory matters of Cencora's internal pharmacy and reimbursement operations.
PRIMARY DUTIES AND RESPONSIBILITIES:
1. Reviews data and performs analysis on pharmacy purchasing patterns of controlled substances to include: quantity, product mix, class of trade, and clinical appropriateness.
2. Coordinates and may participate in on-site pharmacy visits by both external and internal resources and makes any recommendations for corrective actions based on observations, interviews and data analysis.
3. Assists Director, Diversion Control, in developing and maintaining policies, procedures, and forms necessary for the operation of the DCP and Order Monitoring Program (OMP).
4. Provides guidance to Diversion Control team members with Pharmacy related investigations as a subject matter expert.
5. Serves as liaison with Distribution Centers and provides guidance regarding pharmacy regulatory compliance issues.
6. Assists in liaison with state and federal pharmacy regulatory and law enforcement authorities in matters related to the DCP and OMP.
7. Assists in Corporate Security and Regulatory Affairs (CSRA) training program development and training presentations related to DCP, OMP and general pharmacy operations.
8. Provides guidance to members of the Diversion Control team in evaluating consumption reviews and reconciling statements made by pharmacy customers related to their needs for increases levels of certain controlled substances.
9. Review and assess new product information and insure that the product is assigned to the appropriate drug family for purposes of the OMP; and assists the Director of Diversion Control with other OMP management and maintenance requirements.
10. Supports Cencora companies with various accreditation process preparations.
11. Assists with evaluation and provides direction to quality assurance (QA) programs of Cencora companies.
12. Assist with HIPAA Privacy Program activities, inspections, and processes as needed.
13. Assist with the implementation, maintenance and evaluation of controlled substance policies and procedures for Cencora owned/operated pharmacy operations.
14. Willingness to travel up to 35% of the time.
15. Performs related duties as assigned.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in related field through completion of a five year Bachelor's Degree program and be a registered Pharmacist; normally requires ten (10) years related and progressively responsible experience; and previous work experience in pharmacy operations, reimbursement and dispensing of prescriptions.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
1. Demonstrated extensive knowledge of applicable state and federal regulations
2. Knowledge of Cencora policies and procedures
3. Proficient interview and interrogation skills
4. Ability to work alone as well as with others
5. Excellent verbal and written communication skills
6. Ability to collaborate with others
7. Ability to evaluate facts, determine alternative solutions to problems, evaluate courses of action, and make sound management decisions
8. Strong interpersonal skills; self-starter
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and p
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