Director of Cloud Foundations & Infrastructure

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Director of Cloud Foundations and Infrastructure is a hands-on strategic leader responsible for designing, building, and operating the cloud-first infrastructure that powers our rapidly growing business. This role owns the core cloud platforms, network, and infrastructure services, ensuring they are secure, scalable, automated, and cost-efficient.

A critical responsibility is to drive automation across all infrastructure services and to define and measure KPIs that guide data-driven decision making. This leader will partner closely with application, cybersecurity, and operations teams to deliver a resilient cloud foundation that supports our guest-facing technology and internal systems.

Job Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.  Will accept any suitable combination of education, experience and training.

• 10+ years of infrastructure engineering experience, with 5+ years in a leadership role.

• Proven experience leading specialized engineering teams through major technology transitions, particularly in cloud networking and compute governance.

• Deep expertise in Microsoft platforms and AWS with strong network focus, including advanced VPC design, subnetting, routing, and security groups

• Extensive experience with Azure integration and networking architectures

• Knowledge of observability platforms (Datadog, New Relic, Prometheus, etc.).

• Hands-on proficiency with Infrastructure as Code (IaC) tools including Terraform and Crossplane for multi-cloud resource management

• Strong expertise in Kubernetes container orchestration, including cluster management, networking, and application deployment patterns

• Experience in securing these platforms and working closely with cybersecurity and governance teams

• Strong background in CI/CD pipeline design using Jenkins, Azure DevOps, and GitHub integration

• Understanding on how AI can drive enhancements and efficiencies on team

• Experience with Platform Engineering, DevOps practices, and Configuration Management

• Knowledge of CDN, DNS, containerization technologies, Edge Platform, and Infrastructure as a Service Platform technologies

• Prior experience migrating from on-premises to Cloud Native infrastructure with focus on network and container transformation

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Cloud & Core Infrastructure Strategy & Delivery: Define and deliver resilient cloud and on-prem services to support growth, scale, and reliability

• Develop and execute a hybrid strategy that integrates cloud services with HQ and shop-level systems.

• Develop and maintain end user computing capabilities across the estate

• Design and maintain core services (compute, storage, networking, DNS, authentication).

• Establish reusable blueprints and modules to standardize deployments.

• Ensure high availability and disaster recovery across all environments.

• Continuously evaluate new technologies (containers, serverless, edge compute) for business fit.

Automation & Infrastructure-as-Code (IaC):  Drive automation-first principles across cloud, network, and identity services:

• Implement IaC (Terraform, Pulumi, CrossPlane,CloudFormation) to provision infrastructure.

• Implement automation strategies focused on toil reduction and elimination of manual, error-prone processes

• Automate network and shop provisioning with configuration management tools.

• Integrate IAM policies and role provisioning into automation pipelines.

• Define KPIs: % automated provisioning, reduction in manual IAM errors, SLA adherence.

• Manage CI/CD automation through Jenkins, Azure DevOps, and GitLab integration strategies.

• Create self-service platforms and automation capabilities through Platform Engineering and DevOps practices

• Introduce and implement AI use cases to the organization with measurable benefits

• Collaborate with other departments to identify and reduce risk while ensuring company practices are in compliance where relevant.