Sr. Manager Strategic Relationships (Hybrid - Swords, Ireland)

<h2>About Blackhawk Network</h2> <p>Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.</p> <h2>Overview</h2> <p>This role is responsible for the relationship management and driving the sales revenue for one Ireland’s largest institutions through a range of verticals. The role requires dedicated engagement and reporting capability of deliverables with both the client’s senior management team and similarly within BHN itself. This is a multi-million Euro account which requires ongoing sales analysis and sales improvement strategies inclusive of innovation projects. This role reports to the UK Senior Director for Retail and sits within the BHN Commerce Team. </p> <p>The role will have 1-2 direct reports.</p> <p>The purpose of the role is to manage and drive sales in a range of verticals including physical gift card malls, digital gift card malls, secondary placement and marketing, gaming products, BHN own content and additional innovative projects. </p> <p>In addition, there is a requirement to understand relationship management within the B2B and SME/incentive channels, including liaising with the internal BHN Team.</p> <p> </p> <p><strong>Hybrid role - 2 days per week based in Swords, Co Dublin, Ireland.</strong></p> <p> </p> <h2>Responsibilities</h2> <p>The role involves a highly commercial skill set and financial acumen with responsibility for the detailed planning and forecasting for short, medium and long-term growth strategies in addition to delivering the annual plan. Ensuring that budgets align with sales forecasts and ongoing targets both internally and externally are achieved or exceeded.</p> <p>Key to this role is the emphasis on developing strong collaborative relationships with the client, across all teams and relevant business areas. Delivering weekly, monthly and quarterly business reviews to senior stakeholders both internally and externally. In addition, this role requires the ability to develop great relationships with BHN internal teams working as one team to deliver success across the board for this client.</p> <p> </p> <p>Underlying the above, strategic thinking and analysis of sales data to understand current and future sales forecasts taking into consideration micro and macro environments to draw conclusions and commentary as to sales performance and progress. Also, the ability to communicate and deliver ideas and results through concise and meaningful presentations to senior stakeholders. </p> <p>As a manager, the ability to lead, mentor and develop the team is important to ensure a successful team dynamic which serves to influence and collaborate with both internal and external teams at all levels. </p> <h2>Qualifications</h2> <ul> <li>Experience in dealing with and managing a large multi-million-pound account, including forecasting, budgeting and annual plan strategies</li> <li> Ability to work with multiple revenue streams and verticals </li> <li> A sound people manager with the ability to grow and develop the team’s skill set and career goals</li> <li> Relationship management expert regarding day-to-day contacts and senior level / exec members internally and externally</li> <li> Experience in developing and creating strategic plans and growth initiatives </li> <li> Ability to analyse data and form constructive commentary and recommendations</li> <li> Handling contract renewals and business negotiations</li> <li> Securing the participation of BHN own gift card brands in marketing initiatives, digital malls and building out the distribution and sales volumes as well as securing the best positioning on in-store fixtures</li> <li> Present regularly complex and agile plans and reviews to senior stakeholders across both businesses.</li> <li> Understand, translate and pull insightful and informed recommendations from complex data sets </li> <li> End to end responsibility for the Gift Card P+L and driving this forward via delivery of new initiatives and maximising existing opportunities with the account.</li> <li> Pro-actively identifying income, innovation and cost saving opportunities as well as threats to the P+L and driving action plans to address these </li> <li> Overall responsibility for negotiating incremental marketing rate-card income and promotional investment packages from brand card partners</li> <li> Working with the Partner team to identify opportunities to deliver increased BAU and seasonal space and fixture development for gift cards across the Partner estate to deliver inc