Product Design Manager - Enterprise Products

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As a Product Design Manager, you'll lead a design team to deliver impactful outcomes through superior experiences for clients and internal team members. You'll provide day-to-day direction and guidance for your team’s growth and output by iterating through wireframes, prototypes and high-fidelity mockups, as well as partner with cross-functional leads and the leadership team to drive strategy.

About the Role

• Lead a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growth
• Champion creating a differentiated and competitive client experience by using storytelling and persuasion to connect strategy and vision to business-as-usual work
• Drive quality and user-centric experiences and guide the team to develop best practices
• Develop an emerging understanding of customer problems, broader organizational context and goals and take initiative in identifying problems and opportunities to improve the product
• Develop and measure key performance indicators that benchmark and track performance, and measure our solutions
• Hire and retain top user experience design talent by driving career development and performance and delivering regular feedback and coaching
• Collaborate iteratively to deliver highly innovative solutions
• Oversee and guide the team to work through roadblocks and collaborate with other teams

About You

• 7 years of experience designing UX solutions for software, web applications and/or mobile native apps
• 3 years of experience mentoring other design professionals
• Bachelor’s degree in user experience, interaction design, communication design, information architecture, psychology, human-computer interaction, human factors, other related field or equivalent work experience
• Demonstrated ability with recruiting, hiring and retaining multidisciplinary design teams
• Demonstrated ability leading designers, with a proven track record of building and managing strong, effective design teams
• Demonstrated ability in creating designs that create a competitive advantage and measure the effectiveness of designs with end users
• Demonstrated ability in working with a variety of design tools such as Adobe XD, Figma, Axure, InVision and Sketch
• Demonstrated ability to design digital products, services and experiences for effective and efficient human use
• Demonstrated ability in influencing product direction through a deep understanding of user needs and usability
• Demonstrated ability in collaborating with multiple disciplines, such as product, engineering and data analysis
• Advanced knowledge of the end-to-end iterative product design process, including how to use wireframing, prototyping, user testing and high-fidelity visuals to communicate design intent
• Demonstrated ability in best practices, key findings and evidence-based rationalization of UX design decisions
• Knowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutions
• Master’s degree in user experience, interaction design, human-computer interaction, psychology, sociology, human-computer interaction, human factors or related field preferred

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About Us

Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known