Area Director

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.


Area Director
Location/Coverage Area: San Fernando Valley, CA; Lancaster, CA; East LA, CA
Population: Adults with developmental disabilities, behavioral challenges
Service Lines in Area: CCF Group Homes, Family Home Agency (FHA)
Pay: Annual $80,180 salary-exempt; eligible for quarterly incentive bonuses
Schedule: Mon-Fri daytime hours + ON-CALL 24/7; full-time 40 hours/week
Benefits: Health (medical/dental/vision), 401k with 3% match, Vacation pay, sick pay, "on-demand" pay (ask your recruiter!)
Take a moment to review the following job description. If you are interested in this opportunity to join our team, APPLY TODAY! Our recruiter will reach out to you to tell you more and answer any questions you might have.
*Please review the qualifications carefully and ensure that your resume and/or application fully reflects that you meet the minimum experience and education requirements.
SUMMARY
• Position Type: Full-time, exempt, salaried supervisor role.
• Scope of Role:
◦ Manages the operations within a community with revenues of around $7.5 million.
• Key Responsibilities:
◦ Provides direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals. Ensures compliance with applicable state and federal standards.

ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Leadership and Supervision:
1. Personnel:
◦ Provides leadership including direct supervision of Program Directors or other staff
◦ Works with regional support team
◦ Implements Sevita employee practices
◦ Oversees area safety and workers’ compensation implementation
◦ Approves area involuntary terminations and reviews written warnings
◦ Hires supervisory personnel in consultation with the Regional Director and Talent Acquisition teams
2. Training:
◦ Assists Program Directors and training managers with organizing and implementing orientation and training for assigned programs according to state compliance standards
◦ Provides orientation, training, and guidance to Program Directors
◦ Delivers training as a facilitator as needed for team
◦ Periodically audits training records

Program Planning:
1. Management:
◦ Oversees system for implementation of program planning
◦ Monitors delivery of services and supports to meet Sevita and regulatory standards
◦ Ensures services are consistent, engaging, and relevant to the individuals served
2. Overtime:
◦ Monitors scheduling, overtime dashboards, and employee utilization for efficient coverage of area programs

Financial Management:
1. Management:
◦ Responsible for financial performance of the area business unit, reviews financial statements, oversees area purchasing, understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance, executes on action plans to improve performance of underperforming programs
◦ Assures billing compliance and documentation
2. Individuals’ Served Funds Management:
◦ Safeguards individuals' served funds and ensures compliance within area
◦ Verifies monthly financial ledgers for completeness and itemized receipts for purchases on behalf of individuals served

Census Management:
1. Marketing:
◦ Identifies collateral, social media, virtual tours, and other marketing needs within area and escalates to Regional Directors.
2. Referrals:
◦ Acts as primary contact for individual / family / guardian and case manager during referral process, responding to inquiries and referrals within a timely and professional manner
◦ Coordinates local events, community participation, and engagement with referral partners (MCOs, state referrals)
◦ Manages intake referral checklist, working referrals in the pipeline in their area
◦ Reviews referrals to validate fit for specific locations and identifies and escalates potential barriers to serving individuals to Regional Director
3. Census Performance:
◦ Monitors census and referral dashboards, reviewing progress aga