Medical Assistant II

Welcome to CleanSlate Centers, where our mission is clear but far from simple: helping individuals reclaim their lives from addiction. Last year alone, we guided over 35,000 people on their journey towards recovery. As a national leader in outpatient addiction medicine, we operate 65 centers across the country, specializing in Medication-Assisted Treatment (MAT) for opioid and alcohol use disorders, integrated with comprehensive behavioral healthcare.

At CleanSlate, our strength lies in our team—compassionate, innovative, and ready to make a tangible impact. We are more than just healthcare providers; we are life-changers and hope-bringers. We understand that the path to recovery is as personal as the stories of those who walk through our doors, and we are committed to supporting each journey with empathy and respect.

Hours: 

Monday            8:00 am – 5:00 pm
Tuesday            8:00 am – 5:00 pm
Wednesday      8:00 am – 8:00 pm
Thursday          8:00 am – 5:00 pm
Friday                8:00 am – 2:00 pm

As a Medical Assistant II at CleanSlate Centers, you are integral to our patient care process, providing critical support to medical providers and facilitating both clinical and administrative functions. This position demands proficiency in a fast-paced medical environment, exceptional skills in patient interactions, and a commitment to making a significant impact on the lives of those we serve.

What You’ll Do:

• Assist in preparing patients for healthcare visits, ensuring accurate intake and documentation of medical history, vital signs, and assessments.
• Perform blood draws and collect urine drug screenings, as well as other laboratory tests, including CLIA-waived testing.
• Engage in patient outreach, including re-engagement, appointment reminders, and follow-ups regarding treatment and prescriptions.
• Conduct medication counts, assist with prescription management, and handle medication destruction and logging.
• Maintain and manage laboratory supplies, personal protective equipment (PPE), and medication storage logs.
• Document patient interactions and scan medical records into the EMR system.
• Work closely with front desk and laboratory teams, expanding skills and responsibilities as appropriate.
• Maintain adherence to safety, environmental, and infection control policies while upholding patient confidentiality.
• Engage in daily team huddles, meetings, and collaborative efforts to improve patient care and workflow efficiency.

Qualifications:

• High School Diploma or equivalent required.
• Successful completion of Medical Assistant, Phlebotomy, EMT or LPN program required.
• 1 year of experience as a Medical Assistant in a fast-paced medical office required.
• 1 year of phlebotomy experience required.
• Knowledge of billing, prior authorizations, and payment reconciliations.
• 1 year experience with Customer Services, Behavioral Health, and/or Healthcare facilities preferred.
• Demonstrated ability to support patients during critical moments in their lives, providing compassionate care and understanding.
• Proficiency in Microsoft Office, Teams, email, and electronic health records (EMR).
• Basic Life Support (BLS) certification or ability to obtain within 90 days of employment.

Discover the Benefits of Being Part of the CleanSlate Team

At CleanSlate Centers, we understand that our team's