Manager, Learning Lab

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Manager, Learning Lab

Job Description Summary:

To manage Learning Lab services for campus and designated teaching sites including tutoring and computer labs and related activities, fiscal resources, and personnel; acts as a liaison to other instructional divisions.

Job Description:

The hours of operations are Monday-Thursday 9am-8pm, Friday 9am-5pm, Saturday 9am-5pm, and Sundays virtual 12pm-6pm.

Description of Duties and Tasks

1) Coordinates Learning Lab services, technologies, and activities for a campus including individual and group tutorial services, study groups, supplemental instruction, in-class study skills, and other presentations, individual learning plans for students removed from developmental classes, instructional workshops, and whole-class and individual computer lab usage.
2) Develops, tracks, and maintains the departmental budget; researches, evaluates, and approves all purchases and expenditures; prioritizes services and purchases based on data driven and budgetary limitations; seeks alternate sources of funding.
3) Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
4) Researches, develops, and designs best-practice based tutorial services, curricula, strategies, methods, and programs with or without the use of technology to augment, supplement, and assist academic departments and work force programs and their students.
5) Serves as technical and operational liaison to all instructional departments and divisions supported by the Learning Lab.
6) Promotes and advertises Learning Lab services to students, faculty, and staff.
7) Maintains all departmental records and submits compliance reports as required.
8) Oversees the operation and maintenance of the Local Area Network (LAN) for tutorial and instructional divisions supported by the Learning Labs; coordinates the design and update of the Learning Lab website.
9) Oversees computer classrooms, open computer labs, and productivity software used by departments supported by the Learning Lab; gathers, analyzes, and disseminates data on Learning Lab usage as well as student satisfaction with services.
10) Anticipates and proactively plans for changes in programs and services; writes and develops plans to meet goals and objectives of the department.
11) Collaborates with Student Accessibility Services (SAS) and Student Services counselors to provide assistance and adaptive technology, equipment, and learning support.

Knowledge

* Learning Lab services, technology, and equipment.
* Individual and group tutorial services.
* Alternative funding sources.
* Supervisory principles, practices, and methods.
* Tutorial curricula, strategies, methods, and programs.

Skills

* Maintaining an established work schedule