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Client Executive- New Jersey
NavaNew Jersey, United StatesRemotefull_timeVerifiedPosted 15 May 2025
About the role
About NavaNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position SummaryThe Client Executive is responsible for overseeing and managing relationships between Nava and its clients in the New Jersey State and Local Government. The incumbent analyzes market trends, identifies opportunities for growth, and develops plans to capitalize on the opportunities identified. They lead cross functional teams in delivering client solutions, providing training as needed on business development processes, and use tracking metrics to monitor and report on pipeline health and market position. In addition, the Client Executive collaborates with peers and the leadership team to develop and deliver presentations to clients that communicate the value of Nava’s products and services. These responsibilities support Nava’s mission and values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position SummaryThe Client Executive is responsible for overseeing and managing relationships between Nava and its clients in the New Jersey State and Local Government. The incumbent analyzes market trends, identifies opportunities for growth, and develops plans to capitalize on the opportunities identified. They lead cross functional teams in delivering client solutions, providing training as needed on business development processes, and use tracking metrics to monitor and report on pipeline health and market position. In addition, the Client Executive collaborates with peers and the leadership team to develop and deliver presentations to clients that communicate the value of Nava’s products and services. These responsibilities support Nava’s mission and values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.
What you'll do
- Building strategic pipelines and capture plans for targeted opportunities in the State of New Jersey
- Gather preliminary non-public client/program intelligence
- Develop overall capture strategy (solution, past performance, pricing, client insight, teaming strategy)
- Identify competitive pricing range, and drive pricing approach until competitive
- Finalize teaming and prime/sub business deal terms including who the team is, what role they play, acceptable rates, and workshare
- Working closely with the Proposal Manager and cross-functional teams to develop compliant, compelling, and competitive proposals
- Conducting competitive assessments of competitor's bids and pricing
- Reviewing and analyzing proposal sections to ensure win themes, discriminators, and customer requirements are effectively addressed
- Identifying teaming partners and developing a pricing framework for the bid that align with technical approaches and customer expectations
- Attending one on one meetings with the contracts department to ensure language and contractual documents are correct
- Collaborating with internal teams and leadership to identify SME participants for bid activities
- Managing internal activities around bids, being flexible in consideration of various time zones of others contributing to the work
- Participating in demonstrations and sourcing valuable tools to streamline business development operationsIdentifying through government forecasts, websites, and databases upcoming opportunities that fit Nava’s mission and goals
- Developing call plans and landing meetings with stakeholders
- Gathering pricing information on existing contracts to use for current proposals
- Contributing to pre solutioning to gain full understanding of the client, creating daily, weekly and monthly schedules to track action items and achieve critical milestones in the overall capture plan
- Building strategic pipelines and capture plans for targeted agencies and departments
- Identifying and researching forecasted, expiring, and re-competed opportunities that fit Nava’s mission, developing strategic research and intel packages for specific agencies and opportunities that help shape Nava’s solution
- Aligning past performance and qualifications toward technical solutions that advocate what the government is looking for and implementing government mandates or requirements to ensure compliance with proposals
- Building and maintaining positive, long-term relationships with clients and stakeholders to drive business growth and success
- Being proactive in identifying opportunities for growth and expansion with existing and potential clients.
- Confirming partnerships to fill capability gaps in potential opportunities
- Establishing trust with clients by being reliable, transparent, and responsive
- Maintaining regular contac
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