Analyst Clinical Applications

Job Details

Analyst Clinical Applications

Job Description

JOB SUMMARY
Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems.
Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical
environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and
documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional
duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to
management.

ESSENTIAL FUNCTIONS
Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties
performed. The essential functions listed below and percentage of time may vary between departments and locations, and are
subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the
discretion of management to meet organizational needs.
• Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration
with other business and technology systems.
• Prepares business work plans to support analysis and the testing of system upgrades, modifications, and
enhancements. Vendor Management to meet expected service levels. Meeting facilitation or presentation to small
collaborative groups. Manage small projects
• Provides support for configuring, implementing, and maintaining technical requirements across development, staging,
and production environments.
• Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational
issues.
• Develops clear, concise specifications and accompanying documentation as assigned or as needed
• Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
• Assists in developing technology standards
• Assist in estimating resources required for task completion
• Completes assigned tasks by the due date or documents any variances

ADDITIONAL RESPONSIBILITIES
• "ORGANIZATIONAL IMPACT: Works to achieve operational objectives within job area with direct impact on job area
results. Sets objectives for own job area to meet the objectives or goals of projects and assignments. May contribute to
technical results on larger, moderately complex projects, products, or systems. Skilled use of divisional tools and
software. Support and creation of artifacts as required. Participates in the On-call support program."

• INNOVATION & COMPLEXITY: Responsible for making adjustments or recommended enhancements in systems and
processes to solve problems or improve effectiveness of job area. Implements and executes on technical initiatives and
solutions. Problems and issues faced are general, and may require understanding of broader set of issues but typically
are not complex. Problems may require understanding of other job areas. Problems are typically solved through drawing
from prior experiences, with analysis of the issue.
• COMMUNICATION & INFLUENCE: Communicates with contacts typically within job area on matters that involve
obtaining or providing information requiring some explanation or interpretation in order to reach agreement. May work to
influence parties within own job area at an operational level.

QUALIFICATIONS
Education - Required
• High School Diploma/GED
Education - Preferred
• Bachelor’s Degree Computer Science or Healthcare
Experience - Required
• 1 year Application, implementation and support experience in addition to and
• 5 years Progressive experience in Information Services or
• Combination of Information Services and direct Health Care experience or
• Large-Scale implementation/Upgrades
• Comprehensive test plan development
Experience - Preferred
• 3 years Years of direct applications build on current software version or
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care
experience
Knowledge, Skills and Abilities - Preferred
• Information Technology Experience and/or Healthcare Operations Experience
• Implementation/Upgrade Support
• Applications Planning, Development and Implementation
• Technical Collaboration
• Strong oral and written communication skills
• Triaging On-call/DR/BC
• General technical knowledge to perform key Client Server administration a