Business Registration Supervisor

Job Posting Title

Business Registration Supervisor

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Administration

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Business Registration Supervisor

Salary $81,600

WHY YOU’LL LOVE IT HERE!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations. 
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

JOB SUMMARY

The Business Tax Services Supervisor position supports the Business Tax Services(BTS) Division by supervision of a unit of Specialists on a regular and consistent basis engaged in providing business tax services related to various business tax types.  The Business Tax Services Supervisor will perform supervisory functions including evaluating performance, making recommendations on disciplinary actions, providing for employee development, and approving time off. The Business Tax Services Supervisor will also effectively and professionally represent the Oklahoma Tax Commission’s position during the conduct of formal or informal hearings when taxpayers contest the results of action taken by the division.

The Business Tax Services Division provides a diverse set of services to our taxpayers, with a focus on business tax review and registrations related to such tax types as sales, cigarette, tobacco, alcohol and motor fuel taxes.  The division also reviews and processes tax credits and refunds related to various business tax types.

DUTIES AND RESPONSIBILITIES

• Lead and manage a section within the BTS Division, ensuring effective operations and alignment with organizational objectives. Provide direction and mentorship to team members, fostering a positive work environment.
• Administer and ensure adherence to relevant laws, regulations, policies, and financial controls, while promoting best practices across all functions.
• Deliver exceptional internal and external customer service by responding proactively to needs, addressing issues promptly, and maintaining strong relationships with stakeholders at all levels.
• Foster a culture of continuous improvement by regularly evaluating existing processes, identifying areas for enhancement, and implementing innovative solutions to optimize workflows, reduce costs, and improve productivity.
• Conduct regular assessments of team productivity, streamline operational processes, and implement best practices to reduce processing times, ensuring maximum efficiency and quality in service delivery.
• Create and update comprehensive procedures, training materials, and resources to support team growth and ensure adherence to sta