Business Systems Analyst V (Provider Portal)

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Job Summary:

This position has oversight for the analysis and translation of business needs into business/technical requirements. Leads teams and other resources to ensure alignment of technical solutions with business requirements for complex issues (quantity and magnitude). Acts as a representative of IT to the Enterprise regarding Enterprise Initiatives.

Job Summary

This position has oversight for the analysis and translation of business needs into business/technical requirements for the Provider Portal.   Leads teams and other resources to ensure alignment of technical solutions with business requirements for complex issues (quantity and magnitude).  Acts as a representative of IT to the Enterprise regarding Enterprise Initiatives.

Job Description

• Leads and owns the analysis of complex issues and coordinates the documentation of business needs
• Oversees the creation of technical documents and high level solution designs
• Oversees the development, testing and implementation of system specifications.
• Recommends best practices for delivering business solutions
•  Acts as Subject Matter Expert for the Provider Portal
• Provide Tier 3 Production support for the Provider Porta
• Manages the process for identifying stakeholders and ensuring requirements across the project portfolio align to the enterprise and business unit strategy
• Manages the appropriate use of various analysis techniques to requirements and the organization, including the synthesis of large amounts of information provided by stakeholders, to identify opportunity for improvements
• Manages a diverse set of stakeholders and integrated complex current state structures to effectively optimize the future state process; understanding organizational culture, structure and impact on the business capabilities

Facilitator Specific Requirements:

• Plans and designs meetings, clarifies purpose of meetings and the desired outcomes
• Leads meetings, guides participants, organizes content, keeps group on track regarding meeting agenda(s) and deliverables with the goal of achieving a productive result
• Clarifies communication between people, draws out opinions, and encourages full participation from all team members
• Skilled at building rapport, active listening, and reading the underlying dynamics of the group

Additional Job Description

• Experience leading teams & driving migration projects
• Thorough understanding of relational databases including creating and reading SQL
• Experience with end-to-end requirement and documentation management including but not limited to Business Requirements, Technical Specifications, and detailed Test Plan documents
• Has exposure to APIs & integration
• Experience with Portal development projects and Portal production support

Education:

• Bachelors Degree preferred or relevant work experience required in lieu of degree.
• Note that licensing requirements still apply for internal candidates.
• Graduate studies or professional development activities preferred

Work Experience:

• 8+ years of related IT work experience preferably in the health insurance industry
• Demonstrated experience in a key lead role in major company initiatives and demonstrated leadership experience
• Demonstrated progression of professional responsibility
• Special Licensing or certifications:
• Professional Certification preferred - Certified Business Analysis Professional (CBAP) Certification or PMI Professional in Business Analysis (PMI-PBA) strongly preferred. If you do not have either certification it is strongly preferred that you obtain one within 18 months of hire.

Knowledge:

• Requires knowledge of system development life cycle and implementation methodologies
• Requires strong ability to apply structure to loosely defined complex problems
• Demonstrates understanding of core business functions

Skills:

• Requires skillful project execution experience and knowledge
• Requires excellent verbal and written communication skills
• Requires knowledge of programming, development, and technical architecture

Salary Range:

$106,400 - $145,215

​This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.  This range has been created in