Senior Product Manager, Mobile Channels

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters most—creating experiences and promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado’s Best Paying Companies! We’ve also been listed on Wealthfront’s  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100. 

We have a global presence with offices in San Francisco, New York, Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

About the role/team: 

We are hiring a Senior Product Manager, Mobile Channels to join the Creation and Channels Experience team. Channels conversations are at the heart of our user experience. The Product Team works with our Design and Engineering Teams and lives by user empathy every day.

You'll work with our teams and directly with our customers to help determine and prioritize product features that have a high impact on Iterable's business. You'll have ownership over a broad product portfolio and associated roadmap, delivering delightful and creative experiences to our customers. This PM role has a large Mobile focus but will touch on other areas of strategic ownership.

You'll get to dive deep, becoming an expert and driving our In-App and In-Browser messaging strategy forward. You will oversee strategic mobile integrations, branch into new channels, and develop cross channel features. This is an essential role with the need for a PM to be technically experienced and dive deep with Engineering, CS, and our Solutions team.

You are comfortable around APIs and SDKs, and are also passionate about usability and love to work with design on the user experience and how customers work with our product. It's important that you want to help Iterable and our customers grow and succeed. You'll report to the Group PM of Channels. 

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

In this role you'll get to:

• Contribute to the success of our channels and help us grow and expand channels
• Be the internal "voice of the customer"
• Work with Customer Success, Engineering, Marketing, Sales, and other PMs to ship products
• Understand customer personas and use cases to establish product requirements and roll out new features and enhancements
• Build use cases and determine product requirements to roll out new features and enhancements
• Provide ongoing documentation of customer demands and product functionality
• Research industry trends to identify new product features and opportunities

We are looking for people who have:

• Experience as a Sr P