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Senior Windows Systems Engineer

athenahealth
Remote - MA, United States, United StatesRemotefull_timeVerifiedPosted 30 Sept 2025

About the role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking a highly skilled and experienced Senior Systems Administrator to join as a Sr. Member of Technical Staff (SMTS) within our Cloud Infrastructure Engineering Organization (CIE CORP Systems Engineering team), to help lead the administration and support of our enterprise IT infrastructure. This role is responsible for managing and optimizing environments across Windows Server, Citrix, VMware, Microsoft 365, Azure, and SQL Server platforms. The ideal candidate will have a strong background in systems operations, automation, and performance tuning, with a proactive approach to problem-solving and continuous improvement.

Job Responsibilities

  • Windows Server Administration:

    • Manage and maintain Windows Server environments (2019/2022/2025).

    • Perform patching, upgrades, and performance tuning.

    • Implement and monitor Group Policies, Active Directory, DNS, DHCP, and file services.

  • Citrix Administration:

    • Support and maintain Citrix Virtual Apps and Desktops infrastructure.

    • Troubleshoot user access issues and optimize delivery performance.

    • Manage Citrix policies, profiles, and licensing.

    • Familiarization with Microsoft Remote Desktop Services

  • VMware Administration:

    • Administer VMware vSphere environments including ESXi hosts and vCenter.

    • Monitor resource utilization and perform capacity planning.

    • Implement and manage virtual machine provisioning and backups.

  • Microsoft 365 & Azure:

    • Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and Power Platform.

    • Manage Azure resources including virtual machines, storage, networking, and identity services.

    • Support hybrid cloud deployments and Entra ID (Azure AD) integration.

  • SQL Server Administration:

    • Maintain SQL Server instances, perform backups/restores, and optimize performance.

    • Monitor database health and implement security best practices.

    • Collaborate with developers and analysts on database design and queries.

  • Security & Compliance:

    • Ensure systems are compliant with internal policies and external regulations.

    • Implement security controls, monitor logs, and respond to incidents.

  • Automation & Documentation:

    • Strong familiarization with CI/CD tools and processes (Azure DevOps / Bitbucket)

    • Create and maintain system documentation, SOPs, and diagrams.

    • Develop scripts and automation tools using PowerShell or other scripting languages.

Education & Experience Required:

  • 5+ years of professional experience in a Systems Administrator role

  • Strong knowledge of Windows operating systems and platforms

  • Strong PowerShell knowledge

  • Ability to work both independently and collaboratively as part of a team

  • Excellent troubleshooting and analytical skills.

  • Excellent communication skills

  • Highly motivated and persistent

Knowledge & Skills:

  • Windows Server

  • Active Directory

  • Group Policy Management

  • Entra ID (Azure Active Directory) Management

  • Azure Services (Strong knowledge of)

  • Microsoft 365 Suite of Application (Exchange Online, Teams, SharePoint etc.)

  • PowerShell & Scripting (strong knowledge of)

  • Terraform

  • Azure ARC

  • Puppet

  • VMware, Strong understanding of infrastructure (vCenter, ESXi, vSAN etc.)

  • Windows Patching Operations

  • Windows Technologies – DNS, DHCP, IIS etc.

  • Microsoft SQL server (strong knowledge of)

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Company

athenahealth

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