Architect, Services Strategic Programs (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
The Principal Strategic Programs Architect will play a critical role in overseeing the delivery of strategic initiatives and improving business processes within our services division. This position requires a highly experienced professional with a strong background in IT, facilitation, project/program management, process improvement , and strategic planning preferably in the cybersecurity software and services space. The ideal candidate will have a proven track record of delivering results in a fast-paced, outcomes focused, regulated environment.

What You'll Do:

• Assist with driving the strategic direction, planning, and execution of key programs and projects within the services division which includes professional consulting services, incident response/DFIR, advisory, assessment, training/education, and managed services functions.

• Lead process definition, requirements, design and delivery of strategic projects, programs & initiatives.

• Partner with business leaders to assess and inventory people, process, data and technology across Professional Services, translating objectives into actionable roadmaps.

• Lead discussions with business to analyze and define processes, including goals, objectives, pain points, gaps and KPIs. Identify and implement process improvements.

• Advocate for simplification, standardization, scalability and automation of processes within professional services.

• Create and maintain Professional Services focused capability maturity model that establishes a framework for capability-based planning, prioritization and management of large complex initiatives.

• Deliver innovative ideas for technology improvements through demonstrating the “Art of the Possible”.

• Guide system design for scalability, performance, and security.

• May manage the end-to-end lifecycle of strategic programs, including initiation, planning, execution, monitoring, and closure.

• Identify, assess, and manage risks and issues associated with programs, implementing corrective actions as needed.

• Foster strong relationships with stakeholders to ensure program alignment and stakeholder satisfaction.

• Provide regular status updates, reports, and briefings to leadership and other stakeholders.

What You’ll Need:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. A master’s degree is preferred.

• Minimum of 10+ years of experience in managing large-scale information technology or cybersecurity programs, with a strong emphasis on business architecture and process improvement.

• Proven expertise in Agile and Scrum methodologies, with proficiency in tools such as JIRA.

• Strong analytical and problem-solving skills, with the ability to make decisions with limited data.

• Demonstrated ability to deliver technical projects successfully and manage multiple programs simultaneously.

• Excellent communication, leadership, and interpersonal skills. 

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This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections