Senior Director, Customer Value and Insights-Remote within EST and CST time zones

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Make an Impact That Matters

We’re looking for a strategic leader who thrives at the intersection of data, storytelling, and customer engagement. As Senior Director, Customer Value and Insights, you’ll play a pivotal role in shaping how our in vitro diagnostics (IVD) solutions deliver measurable value to healthcare systems worldwide. This is your opportunity to lead a high-impact function that influences purchasing decisions, strengthens competitive positioning, and drives global growth.

What You’ll Do

• Lead Value Strategy: Define and execute a global operational value insights strategy that positions our IVD portfolio as a catalyst for efficiency, cost savings, and improved patient outcomes.
• Create Compelling Narratives: Develop data-driven value stories, ROI models, and sales tools that clearly communicate financial, clinical, and workflow benefits.
• Translate Market Insights: Anticipate healthcare trends and customer needs, transforming insights into tailored value propositions for decision-makers.
• Enable Sales Success: Build cost-of-ownership calculators, training programs, and enablement materials that empower field teams to engage C-suite leaders
• Drive Thought Leadership: Develop proof points and content for digital, PR, and influencer channels to enhance market credibility.
• Collaborate Across Teams: Partner with Commercial, R&D, Medical, HEOR, and Marketing to align messaging and embed value across initiatives.
• Grow and Inspire Talent: Lead and mentor cross-functional teams, fostering collaboration and continuous learning.

What You Bring

• A track record of creating and quantifying value propositions that drive customer decisions.
• Experience with sales enablement tools and vendor management.
• Strong storytelling, analytical, and relationship-building skills.
• A strategic, inclusive mindset with a passion for innovation.

Qualifications

• Experience: 10+ years in commercial healthcare roles, ideally in laboratory diagnostics; 12+ years in marketing, strategy, or health economics is a plus.
• Expertise: Deep understanding of hospital/lab operations, healthcare economics, and market access.
• Leadership: Proven ability to lead cross-functional initiatives and mentor teams in a global matrix environment.
• Education: Bachelor’s degree in business, life sciences, or engineering; MBA preferred.

Why You’ll Love Working Here

At Siemens Healthineers, we’re committed to improving lives through innovation in diagnostics. You’ll join a collaborative, mission-driven team where your ideas matter and your work creates real-world impact.

Ready to lead with purpose?
Apply now and help us redefine value in healthcare.

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Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

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