Community Manager Conventional Apartment Community

Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let’s talk! Now is the time to make your move!

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.

What’s in it for you?

• Compensation: $78,000 - $86,000 annually, depending on qualifications, education, and prior experience
• Bonus Potential: Quarterly bonus incentive bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Sunday - Thursday
• Benefits Eligibility: Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment
• Awesome Company Culture!
  

Job Description Summary

We are seeking a dedicated Community Manager to manage the day-to-day operations of a conventional multifamily community, Hangar 128 Apartments (223 units), located in Everett, WA. This role includes managing team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. The Community Manager will ensure that the operation of the property complies with company policies and procedures and other laws and regulations governing multifamily housing operations. 

How you will make an impact:

• Represent Investment Property Group in a positive and professional manner at all times
• Oversee the operational integrity of a multifamily community and support staff to ensure the company meets financial performance and compliance metrics 
• Exercises common sense, good judgement, and consistency with management related matters
• Ensures consistent application of property rules and regulations through, new and renewal leases and lease addendums
• Ensures compliance with regulatory requirements, preparation, and submittal of reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.)
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
• Oversee the application process for new move-ins and at each recertification within established regulatory guidelines
• Enforce lease agreements, community rules, and regulations
• Markets vacant units in accordance with the approved marketing plan
• Administer budgets, review and analyze operations and recommend corrective actions as needed. 
• Develops and maintains good staff working relationships; provides leadership, encourages teamwork and cooperation among the staff
• Ensures that all property staff adheres to the policies and procedures
• Reviews of all delinquent accounts, resident receivables, and accounting reporting
• Conducts interviews, hires, orientates, manages performance, and conducts ongoing staff development of all on-site staff

Requirements

Qualifications & Requirements:

• 1+ years’ experience managing a conventional multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems
• Marketing and sales skills to promote vacant units and maintain high occupancy rates
• Must have a valid driver's license
  

What Will Make You Stand Out:

• Bilingual in Spanish and English is preferred
• Knowledge of Section 8 floating vouchers
• Experience with Yardi and CRM is preferred but