Senior International HR Operations Specialist

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment? 

We are currently recruiting for a HR Operations Specialist for our HR Division in Amsterdam.

MUFG Bank Europe N.V. (MBE) is a fully-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG), one of the largest ranked Financial Groups in the world in terms of assets. A world-class set of businesses and more than 180,000 employees in 50 markets. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide.

For more than 50 years MBE offers commercial banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches, in Central and East Europe. The goal is to be among the top performing foreign-owned banks operating in The Netherlands, providing value-added banking services and excellent operations, fulfilling both Japanese and non-Japanese customers' needs.

The MBE subsidiary based in The Netherlands is a network of branches, managed from Amsterdam.

Our vision? To become the world’s most trusted financial group. You’ll help us achieve it. 

Main purpose of the role

To provide a range of HR services under appropriate direction to all business units, in accordance with agreed service standards and in adherence with all relevant internal and external regulatory/statutory requirements for MBE.

Function positioning

The function is part of the MBE HR Division.. The MBE HR Division consists of a designated HR team in Amsterdam & Düsseldorf. And operational HR support in Vienna, Madrid and Brussels.

The role includes the following:

• Deliver a range of HR services, HR reporting & other HR operational tasks.
• Provide advice and guidance on a range of standard HR procedures and practices, referring issues as appropriate.
• Respond to a wide range of demanding customer enquiries, ensuring that the
• information provided is clearly understood by the customer, escalating issues as appropriate.
• To maintain employee files
• Provide employee immigration support
• Provide advice and guidance on a range of standard HR procedures and practices, referring issues as appropriate.
• As required, provide project support/undertake projects.
• Identify and recommend improvements, where appropriate, to processes, procedures and practices.
• Undertake a range of support duties including the provision of ad hoc information when required.
• Ensure compliance with the MBE’s rules, policies, procedures and guidelines
• together with all relevant regulatory and statutory requirements where appropriate implementing actions to protect MBE’s business at all times

The tasks described above, can also apply to support all MBE branches.

In order to be successful in the role, you will need the following:

Skills and experience:

• HBO Degree and/or equivalent
• The function requires a good understanding and practical experience across a number of HR services disciplines.
• Knowledge of relevant legal, regulatory and statutory requirements, technical interpretation and the ability to provide advice thereon.
• Good understanding of MBE’s overall strategy and goals, structures policies and culture together with a detailed knowledge of the policies, operations, systems in own area.
• The function also requires knowledge of and experience with automated database storage and processing and desktop IT skills.
• The HR administrator keeps his/her knowledge and skills up-to-date by reading internal bulletins regarding his/her area and by external or internal education.
• Maintains contact with external organizations/professionals for exchange of information, developments and the sharing of best practice. 
• Verbal and written communication skills in Dutch and English are essential.

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