Medicare Senior Contracting Manager

Description

About Connie Health & The Role

At Connie Health, we’re revolutionizing the way older Americans navigate Medicare—but we’re doing it together. We’ve built a culture of collaboration, innovation, and fun, where success is shared, and no one feels alone. With cutting-edge technology, real-time support, and a community that celebrates wins, we make it easier for our agents to focus on what matters most: helping seniors find the right Medicare coverage and the best healthcare solutions.

Key Responsibilities

• Agent Contracting Support: Assist new agents in obtaining carrier contracts and achieving Ready-to-Sell (RTS) status in a timely manner.
• Carrier Relationship Management: Maintain strong working relationships with all major Medicare carriers, ensuring compliance and efficiency in the contracting process.
• Point of Contact: Serve as the liaison between Western Asset Protection and Connie Health, resolving any contracting-related issues.
• Ongoing Support: Provide ongoing assistance to current agents regarding contracting issues, terminations, or carrier transitions.
• System & Portal Expertise: Navigate and manage carrier portals efficiently to track agent status and resolve contracting challenges.
• Software Knowledge: Extensive knowledge of contracting software, AgentSync, etc. 
• Compliance & Documentation: Ensure that all contracting processes adhere to compliance standards and maintain accurate records of agent contracts and RTS status.
• Onboarding/Offboarding: Owning Book of Business transfer process for agents joining and leaving Connie Health. This also includes being the point of contact between Connie Health and WAP to assist with the agent release process. 
• Process Optimization: Identify opportunities to streamline and improve the agent contracting process for faster onboarding.

Requirements

Qualifications

• 5+ years of experience in Medicare carrier contracting.
• In-depth knowledge of major Medicare carriers (UnitedHealthcare, Humana, Aetna, Cigna, WellCare, etc.) and their contracting portals.
• Strong understanding of Medicare compliance regulations and RTS requirements.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to work independently while collaborating with multiple teams.
• Proficiency in CRM systems, contracting software, and carrier portals.

Benefits - What You’ll Love About Connie Health

• Unlimited vacation policy and generous holiday observances.
• Full-time remote role. Work where suits you best!
• Comprehensive health insurance plans.
• 401k with company match. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We require all candidates that receive and accept employment offers to complete a background check before being hired.