Commercial Property Administrator

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

About Bedrock

Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson’s Site, Book Tower, City Modern, Tower City Center and the May Company Building. 

Bedrock’s projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking. 

For additional information about Bedrock, please visit bedrockdetroit.com, our bedrockdetroit.com/careers/, and engage with us on Facebook, Instagram, Twitter and LinkedIn. 

Position Summary

The Commercial Property Administrator, reporting to the Senior Commercial Property Manager, is responsible for supporting Bedrock’s Cleveland Commercial Property Management Team and the commercial portfolio of properties in Downtown Cleveland. The main property in the portfolio is Tower City Center and all other properties are all within walking distance. This role involves supporting the processes of evaluating terms of tenant’s commercial office leases, supporting vendors that support the properties, providing industry customer service to our tenants and their guests, overseeing maintenance work orders of the overall property, to providing administrative support for tenant billing & collections.  

Essential Functions

• Manages Information with the highest level of confidentiality to the Property Administrator 

• Prepares reports, presentations, documents, and other correspondence 

• Serves as liaison to the tenants to ensure quality service 

• Coordinates tenant relation activities 

• Coordinates tenants move-ins and move-outs 

• Ensures the dissemination of information to tenants, team, building contractors, security team, etc. 

• Maintains tenant and vendor files and contact lists 

• Assists in the coordination of service contracts and prepares purchase orders 

• Receives work order requests and reports requests to the responsible team and maintains the associated logs and reports 

• Oversee and provide direction to on-site security, the day porter, and the janitorial team as needed 

• Manages work order queue

• Prepares tenant rent letters, reconciliations, and invoices 

• Schedules meetings, reserves conference rooms, and coordinates conference calls 

• Creates tenant and vendor badges, and coordinates loading dock access requests 

• Monitors inventory and orders janitorial supplies, office supplies, and snacks 

• Ensures all tenants and vendors have valid certificates of insurance on file 

• Prepares and submits work orders and vendor logs 

• Manages shared electronic building file organization 

• Coordinates daily day porter assignments and weekend coverage schedules 

• Manages all commercial property management team meetings

• Receives and codes inv