Specialty Clinic Medical Assistant / Surgery Scheduler- Full Time- M-F

Position: Medical Assistant (RMA/CMA)

Reports To: Specialty Clinic Lead

Schedule: Full Time Days

Position Location/Department: Specialty Clinic (Primary)/Sheridan Care (Secondary)

Job Summary: Sheridan Community Hospital is a Critical Access Hospital dedicated to providing compassionate, high-quality healthcare to our close-knit rural community. Our team values personalized care, teamwork, and a commitment to excellence. We are seeking a caring, dependable Medical Assistant to join our patient-centered team.  This is a crucial component of the practice; they will work alongside the provider and clerical staff to ensure that patients receive optimal care and to aid in office efficiency.

Essential Duties and Responsibilities:

• Review with the patient and document their physical/emotional condition, effectively obtain social, medical, and family history
• Accurately obtain patient vital signs, height, weight, temp, pulse, and communicate to the provider
• Provide support and assistance to the physician/practitioner during patient examinations and procedures                                                                 
• Complete and document physician/practitioner orders (i.e. lab work, medication administration, samples, EKG, etc)
• Complete and documentation into EMR charting of all clinical test results, and other patient interactions                
• Assist the patient in scheduling all follow-up appointments, patient education, or referrals as necessary       
• Complete all medical record documentation and requirements                                          
• Maintain PHI, Quality Improvement Activities, office logs, etc
• Clean and disinfect each patient room between appointments as well as keep instruments stocked and sterilized
• Complete DME orders for provider signature
• Test AED defibrillator on daily basis
• Respond to all emails and voicemails of the specialty clinic
• Maintain Patient Communication
• Make sure documents are properly logged and brought to Health Information Management
• Assist in preparing and coordinating for new specialists
• Participate in quality improvement projects. Attend training and meetings as required
• Maintains awareness of current quality and safety measures on the unit and follows guidelines or reporting measures to ensure safety of patients, visitors, and staff.
• Knowledge and skills in quality improvement and research methodologies.
• Performs other related duties as assigned

Education, Experience and Other Requirements:

• High School diploma and graduate of a Certified or Registered Medical Assisting program (required)
• Basic Patient Care Skills
• Medical terminology knowledge and the ability to accurately utilize the CPT and ICD 10 manuals and previous data entry experience. (required)
• Checking hospital email at least once per workday since primary source of communication (required)