Receptionist (350255) - Tasmania Legal Aid

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

More Information

• Please note this position is located in Hobart

Period of Appointment

Fixed-term for 12 months

Hours per fortnight

36.75 hours per fortnight - flexible options available. 

Duties

• As receptionist, act as first point of contact for telephone and counter enquiries. 
• Direct enquiries or clients to the appropriate person or service within TLA or other relevant service provider.
• Process clients seeking face-to-face legal advice, attending for Criminal or Family Law conferences or appointments, through TLA’s Client Database. 
• Arrange appointments with relevant staff.
• Maintain confidentiality and discretion while dealing with client’s matters.
• Receive and provide for receipts for client contributions for legal representation.
• Provide mail functions, both incoming and outgoing, of the office as required.
• Provide advice and training to new employees in the position to facilitate back-up and leave support.
• Perform other administrative tasks as directed.

Download the Statement of Duties and any Associated Documents

 Statement of Duties (Generic) Receptionist (October 2025).docx

 Statement of Duties (Generic) Receptionist (October 2025).pdf

 Information for applicants (Tasmania Legal Aid).docx

 Information for applicants (Tasmania Legal Aid).pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4946

For more information

Anne-Marie Kerr
Civil Manager - Legal Help
annemarie.kerr@legalaid.tas.gov.au
Phone: (03) 6236 3800