Senior Computer Operator

Job Summary

The Senior Computer Operator is responsible for operating and monitoring computer and peripheral equipment in an environment requiring continuous shift coverage to process data, monitor servers, applications, network and telecommunication rooms, according to operating instructions.  Schedules requested jobs, as needed, by clients and ensure that jobs run and complete successfully.

ESSENTIAL FUNCTIONS

Monitor automated job processes for success and logs results.

Monitor and control automated and manual computer job runs to ensure accuracy and constant job flow.

Monitor Data Center server availability and logs/reports anomalies/issues.

Detect and determine computer hardware and application problems and communicate to appropriate Technical Teams.

Print requested output or large print processes.

Re-run jobs if incorrect or lost.

Perform server backups and manage off-site storage rotations.

Monitor status of all pending job runs.

Monitor application availability, including all information management system applications, email and library automation.

Monitor network availability as well as dial-in access.

Monitor and log Telecommunication Room temperatures (A/C status).

Develop operating and production control procedures.

Write documentation.

Develop training procedures.

Monitor physical Data Center access utilizing logbook.

Notify Senior Management and On-Call IT staff regarding server, network or application outages as well as environmental issues with Telecommunication Rooms.

Be available to work on weekends and/or any shift in a 24/7 Data Center.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

•              High School Diploma/GED required

•              2 years’ computer operations experience required

•              Experience in a 24/7 Data Center preferred

•              Previous shift work experience preferred    

Licensing & Certification

•              Valid Texas Driver License

Special Skills       

•              MS Office

•              information Management Systems

•              Network Management     

Competencies

•              Delivering High Quality Work

•              Accepting Responsibility

•              Serving Customers

•              Supporting Organizational Goals

•              Driving Continuous Improvement

•              Acting with Integrity

•              Thinking Critically

•              Managing Change

•              Communicating Effectively

Working Conditions

General Office.