Oracle Enterprise Performance Management Lead

Department

OPS ITS - Oracle Solutions Services

About the Department

IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, and identifies, manages, and mitigates technology risks for the University.

Job Summary

The University of Chicago is seeking a highly experienced Oracle EPM Lead with a strong technical background and expertise in UCPLAN to join its ITS Oracle Solutions Team. This is a senior role that will serve as the primary technical resource for supporting and enhancing Oracle Enterprise Performance Management (EPM) solutions across the organization. This role involves troubleshooting and resolving complex technical and functional issues, ensuring seamless operation and integration of EPM modules, and providing expert guidance to stakeholders across the organization. The EPM Lead collaborates with business users, IT teams, and external partners to translate requirements into effective system solutions, drive upgrades and enhancements, and optimize processes related to planning, budgeting, forecasting, and financial consolidation. The Lead also develops comprehensive documentation, delivers user training, and proactively identifies opportunities for continuous improvement, ensuring Oracle Cloud EPM solutions align with organizational goals and best practices. process improvements, systems alternatives, and/or enhancements to current systems.

Responsibilities

• Leads the end-to-end support, customization, integration, and maintenance of Oracle EPM modules, with a strong emphasis on UCPLAN, ensuring solutions align with campus financial planning requirements.
• Serves as the primary point of contact and subject matter expert for both UCPLAN and Oracle EPM modules, providing guidance on architecture and technical domain best practices.
• Designs, develops, and tests innovative configurations and extensions across Oracle EPM modules as required.
• Collaborates with stakeholders to gather requirements, analyzes business processes, and designs effective technical solutions.
• Facilitates workshops, documents requirements, and leads gap analysis sessions to recommend scalable solutions that support evolving campus needs.
• Troubleshoots complex system issues and provides advanced support for incident resolution, application upgrades, and patch management.
• Monitors system performance, conducts root cause analysis, and implements corrective actions for recurring issues.
• Configures and customizes Oracle Cloud EPM modules, and manages service requests and escalations.
• Mentors team members and stakeholders on EPM best practices.
• Recommends process improvements in existing applications and revises existing system logic difficulties as necessary. Designs, develops, and implements new applications, systems architecture, network systems, and applications infrastructures.
• Communicates and presents on system enhancements and/or alternatives to colleagues in IT management.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree in information technology, computer science, business, or a related field.

Experience:

• Minimum 7 years of progressive EPM experience, including at least seven years of hands-on experience with Oracle EPM.
• Demonstrated expertise across both technical and functional domains of Oracle EPM, including EDMCS, EPBCS, FCCS, PCMCS, ARCS, Freeform.
• Proficient with Oracle EPM data architecture, integrations (REST/SOAP APIs, Oracle Integration Cloud), Oracle EPM Automate, and Oracle EPM data workflow. 
• Proven leadership experience leading cross-functional teams, delivering complex EPM implementations, and supporting enterprise-scale environments. 
• Background in higher education or nonprofit environments. 

Certifications:

• Oracle Cloud Certification, functional and/or technical.

Technical Skills or Knowledge:

• Hands-on experience with Oracle Integration Cloud (OIC), FB