Become a part of our caring community and help us put health first
 

Location preference: Overland Park, KS / Kansas City metro.

The Home Health Business Support Professional:

• Gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.

• Makes standard calculations to accurately compile and report statistics.

• Able to ingest and merge several reports to present to leadership.

• Leads and organizes projects within the department to enhance efficiency.

• Ensures timely follow up and completion of projects.

• Project Coordination & Execution:

  • Manage short-term projects (typically under 12 months) from planning through implementation, ensuring alignment with departmental goals and healthcare standards.

  • Interpret and apply established project management practices to semi-routine work, with latitude to determine work methods and priorities.

  • Monitor project timelines, deliverables, and resource allocation using tools like Microsoft

• Healthcare Operations Support:

  • Collaborate with clinical and administrative teams to implement initiatives such as workflow optimization, documentation improvements, or compliance updates.

  • Apply knowledge of healthcare regulations (e.g., HIPAA, CMS) and internal policies to ensure project alignment with operational standards.

• Problem Solving & Decision Making:

  • Address moderately complex issues by drawing on prior experience and defined procedures.

  • Make informed decisions within established parameters, with flexibility to interpret policies and adjust approaches as needed.

  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

• Stakeholder Communication:

  • Communicate project status, risks, and outcomes to internal stakeholders, including department leads and regional managers.

  • Coordinate with cross-functional teams to gather input, resolve issues, and ensure successful project outcomes.

• Process Improvement:

  • Regularly contribute ideas for process enhancements and identify potential challenges within assigned projects.

  • Support the development of best practices and documentation for repeatable project success.

• Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately.

• Communicates with internal and external vendors.

• Performs other routine administrative activities according to the organization's established procedures.

• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

• Follows established guidelines/procedures.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree preferred

• 2+ years of Project Management experience

• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.

• Experience with meeting and conference planning preferred

• Organization across multiple departments to meet deadlines

• Experience writing high visibility correspondence preferred

• Multitasking skills

• Capacity to maintain confidentiality and work independently in support of the department

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master’s Degree

• Advanced Excel experience (pivot tables, vlookup, charts, formulas)

• Healthcare Revenue Cycle Management (RCM) experience

Additional Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used