Manager of Field Operations

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire culture to life: 
•    We make it happen:  We are a company of go-getters, acting on every opportunity to help our company advance. 
•    We seek out perspective:  We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs.
•    We collaborate:  We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger.
•    We care:  We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard
By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued. 
 

Summary

Spire is seeking Manager of Field Operations to work in Lee's Summit, MO.  This position will be responsible for assisting the Directors of Field Operations in overseeing and coordinating various field operations work including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating the daily operation of the region. 

Duties and Responsibilities

• Evaluate the region’s work load efficiency in several key categories and oversee efforts to maximize efficiency and minimize overtime 
• Track the productivity of each employee in the region to validate that departmental benchmark standards are being met
• Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.
• Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements pertaining to pipeline construction/service to assure continual company compliance, is an advocate for damage prevention and distribution system integrity.
• Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc.  Working knowledge of mobile workforce management system and related support and reporting systems.
• Maintain regular and frequent availability in all Missouri territories in order to direct, assist in, or review the operation of the department’s daily routine and urgent or emergency activities, including performing job site inspections and/or direction of work and technician activities.
• Secures information for and prepares periodic required reports and records.
• Resolves first-step grievances and negotiates contractual issues.
• Directs management and union employees in after-hours and weekend operations.
• Represents and maintains an atmosphere of trust and mutual respect. 
• Recognizes issues and responds, systematically gathers information, sorts through complex issues, understand consequences of decisions, seeks input from others and makes strategic decisions.
• Develops cohesive long term strategic plan to progress Field Operations departments in order to ensure alignment with corporate initiatives and goals.  
• Supervise, manage and develop foremen, supervisors and administrators to further their skills, efficiency, performance and judgment.
• All other duties as assigned.

 

Essential Characteristics and Competencies

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality

• Ability to lead by example in support of the company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and

• Ability to lead, mentor and develop employees

• Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others

• Ability to make difficult decisions and communicate those decisions to others

• Ability to provide and communicate clear performance objectives<