Information Technology Associate

Key Responsibilities:

• Assist with troubleshooting hardware, software, and network issues.
• Support the IT team in setting up and configuring computers, printers, and other devices.
• Install, update, and maintain software applications and operating systems.
• Help monitor and maintain IT infrastructure, including servers and networks.
• Respond to user requests for technical support and document resolutions.
• Assist in cybersecurity awareness efforts and best practices.
• Participate in IT projects such as system upgrades, migrations, or new technology implementations.
• Maintain IT documentation, including asset tracking and user manuals.
• Perform other IT-related tasks as assigned.

Requirements:

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
• Basic knowledge of operating systems (Windows, macOS, Linux) and office productivity software.
• Familiarity with networking concepts, troubleshooting, and hardware setup.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Knowledge of Microsoft 365
• Accounting background or course work is a plus. 
• Ability to learn quickly and work in a fast-paced environment.
• Hands-on experience in a real-world IT environment.
• Potential for full-time permanent employment based on performance.