Data Center Technician Apprentice

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Your day at NTT DATA
The Critical Facilities Maintenance Technician is an entry level role that works closely with more experienced Critical Facilities Maintenance Technicians to further develop and enhance their knowledge base and skills set. This role assists in ensuring the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, control and fire life safety systems is maintained.

This role is also responsible to effectively carry out the duties and the processes that maximize customer uptime in the most cost-effective way. This role is expected to recognize data center problems and ensure they are quickly identified and properly escalated and if possible repaired quickly, provide oversight of contractors to deliver quality services, and that internal customer demands are met. This entry level role develops their skills with hands on work, training, performing requested tasks, assisting in building rounds and maintenance.

Key responsibilities:

• Operates, monitors, maintains, and responds to abnormal conditions in multiple facility systems, areas include Electrical, Mechanical, Plumbing, Fire Life Safety, and Building Monitoring and Control, namely
• O Mechanical areas of responsibility include data center cooling solutions, to include chilled water systems and components, various HVAC systems such as roof top units, split units, DX, CRAC/CRAH units, and humidification systems, as well as Kyoto Cooling if so equipped.
• O Electrical areas of responsibility include electrical/critical power distribution from the Utility/Generator main entrance switchgear through the UPS systems and distribution out to the customer load and include load bank operations.
• O Plumbing areas of responsibility include: all water supply piping, fixtures, meters, backflow preventers, water heaters, boilers and plumbing fixtures, such as drinking fountains, sinks, sink drain, traps, trap primers, urinals and commodes, and also internal and roof drain systems.
• O Control system areas of responsibility include electrical and mechanical controls systems operations and expected user knowledge.
• O Fire Life Safety area of responsibility include wet sprinkler systems and pre-action sprinkler systems as well as their associated fire detection devices and associated control system.
• Works with contractors and consultants for all system expansions, corrections and upgrades.
• Works with relevant teams to determine the building maintenance requirements for mechanical, electrical, plumbing, control and fire life safety systems.
• Assists relevant teams to track, document, and complete an aggressive preventive and predictive maintenance schedule.
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new approaches to operations and/or technologies, and improving overall efficiency and cost reduction.
• Assists with the management of data center systems to avoid unplanned, customer-impacting events.
• Assists with the management of data floor and back of house/hotel load mechanical and electrical loading capacity thereby ensuring best use of available power and that the cooling system is operating at its highest efficiency.
• Performs data trending / tracking and analyze the data.
• Provides feedback to relevant teams on the effectiveness of existing standards and processes.
• Develops technical writing skills in regard to the research and development of procedures for preventative or corrective maintenance activities.
• Installs hot and cold aisle isolation barriers.
• Maintains client cages on the data floor.
• Orders, tracks and restocks facility related consumable items and parts ensuring performance at the lowest possible cost.

To thrive in this role, you need to have:

• Has a demonstrated technical ability applicable to data center operations as well as, innovative thinking cross functionally, including integrated systems and information technology (IT) experience.
• Entry level knowledge of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems.
• Entry level knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in